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“OK for fine dining” 3 of 5 stars
Review of LIV Restaurant

LIV Restaurant
253 Taylor Road SS4 | White Oaks Resort & Spa, Niagara-on-the-Lake, Ontario L2J 2V8, Canada
9056882550
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Certificate of Excellence 2014
Price range: $31 - $50
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Restaurant details
Dining options: Breakfast, Late Night, Reservations
Dining style: Casual Elegant
Cross street: Glendale Avenue
Description: LIV Restaurant is the award-winning, unforgettable gem, located at White Oaks Resort in Niagara on the Lake. The locally inspired wine list, lighting and music in LIV provide a fantastic backdrop to a spectacular dining experience. The service exemplifies the Four Diamond level the hotel is known for and provides for an experience truly beyond expectations. Chef Michael Price and his team have done something extraordinary. They have taken Canada’s Basic Food Guide and transformed it through international cooking styles and seasonings to create an unparalleled, globally inspired four diamond menu. All of the ingredients are natural, each one chosen for its uncompromising purity. Our team are more than willing to come out of the kitchen (time permitting) to discuss the menu or any special dietary concerns you may have. The menu changes slightly every season to take advantage of the locally grown produce that is so abundant in the Niagara Region. The atmosphere is chic/sexy.
Toronto, Canada
Senior Contributor
37 reviews 37 reviews
15 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
“OK for fine dining”
3 of 5 stars Reviewed September 2, 2013 via mobile

We had a dinner while we were staying for the weekend. Atmosphere was cold. The dishes were so so. I had a Beef Tenderloin and did not find it carefully done. The inner silver skin was still there. Not good for that price. The plating was good. I had the Seafood 4X and I find the scallop and the crab cake were very nicely done. Our server was ok only.

Visited September 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exec-DirectorWO, Manager at LIV Restaurant, responded to this review, November 14, 2013
It is unfortunate to hear that you weren't completely satisfied with your dining experience. Our managers perform quality checks during our guests' meals to ensure satisfaction, and we regret that your dissatisfaction wasn't conveyed to the manager at the time, as they would have made it right for you immediately . Your feedback is appreciated. Please don't hesitate to contact us directly, and we would definitely like for you to return, so we can show you our regular high standards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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152 reviews from our community

Visitor rating
    104
    26
    14
    5
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Montreal, Canada
Top Contributor
374 reviews 374 reviews
211 restaurant reviews
Reviews in 75 cities Reviews in 75 cities
210 helpful votes 210 helpful votes
“Simply Amazing”
5 of 5 stars Reviewed September 2, 2013

I was very skeptical of all the excellent reviews but I am now a convert. This restaurant is simply amazing from start to finish. It is a very quiet with lots of spacing between tables. The service levels are fabulous. The staff does everything in their power to make the experience wonderful. We were talking about a particular Niagara winery with our waitress. Without being asked, she brought a sample of their wine to compare to the wines we had ordered with dinner. Wow! Plus the food is simply amazing as well. There were four different appetizers and mains. Each and every one was outstanding. I had the sea scallops and they were cooked absolutely perfectly. We will definitely be returning.

  • Visited September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exec-DirectorWO, Manager at LIV Restaurant, responded to this review, November 14, 2013
Thank you kindly for your comments. We are happy to hear that you enjoyed yourselves, and that you will be returning!
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Toronto, Canada
Senior Contributor
25 reviews 25 reviews
17 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Competent, pretentious, boring”
3 of 5 stars Reviewed August 26, 2013

Clearly someone went overboard on this one. It is a conference hotel restaurant. Don't forget that. Considering it is named 'Liv', the place is aseptic. Metal menus, harsh colours. Nothing organic or "Liv" about it. Service was very competent, but the creativity overblown. The only thing I can that is positive was the duck pizza was good - the dough was a boring naan-base, I think. If you are looking for creative South-Asian, perhaps this is for you. They should not pretend they are something they are not. It was over-priced for a slab of meat with some broccoli on a plate.

  • Visited August 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exec-DirectorWO, Manager at LIV Restaurant, responded to this review, November 14, 2013
We are sorry to hear that your experience wasn't more enjoyable. We take pride in providing a quality dining experience to all of our guests. When our managers perform a quality check during a meal, it is our hope that any concerns are mentioned during this time, so they can take immediate action to make it right. Thank you for taking the time to give us your feedback. Please feel free to contact us directly, as we would be happy to have you back for a return visit, where we can demonstrate our usual high standards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond Hill, Canada
Senior Contributor
40 reviews 40 reviews
24 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
30 helpful votes 30 helpful votes
“Overrated”
3 of 5 stars Reviewed August 23, 2013

The food was OK, but not up to the expectations I had after reading the reviews on TA. They were careful with my husband's allergy and did a good job caring for us. But, honestly, it was more pomp than circumstance - an amuse bouche and a palate-cleansing sorbet felt sort of pretentious and unnecessary based on the atmosphere. The lamb and the filet were really just OK, not special in any way. The waitress was very attentive and concerned, to her great credit. The most interesting thing about the experience was the two very obvious sales presentations going on, on two sides of our table. This is, after all, a conference hotel in disguise. I hope that the "customers" made good decisions based not on the environment but on the actual facts presented in elaborate and intense fashion by the "salespersons". We won't be back. For anything.

Visited August 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exec-DirectorWO, Manager at LIV Restaurant, responded to this review, November 14, 2013
It troubles us to learn that your expectation levels were not met. Our amuse bouche and sorbets have always been well-received by our guests, as they are an integral part of our dining experience. Our managers perform quality checks during your meal, and they try their best to ensure complete satisfaction. From the sounds of it, it seems as though there may have been a group(s) dining at the same time you were. We are sorry if their presence had a negative impact on your dinner. Regrettably you did not bring your concerns to the manager's attention at the time, as they would have made it right for you immediately. Thank you for providing feedback to us. Please feel free to contact us directly, and we would be more than happy to have you return so we can show you our normal high standards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara Falls, Canada
Top Contributor
114 reviews 114 reviews
50 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
111 helpful votes 111 helpful votes
“Great”
4 of 5 stars Reviewed August 20, 2013 via mobile

The food was great, portion sizes were good, I was expecting smaller for fine dinning. We ordered the Tuna & the Sea scallops.

My only complaints are the wilted burnt fries & the time for our entrees to come out exceeded 45 mins, and there was only 2 other tables seated.

Visited August 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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