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“Oh Canada” 5 of 5 stars
Review of HobNob Restaurant At the Charles

HobNob Restaurant At the Charles
Queen St | P.O. Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
+1 905-468-4588
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Certificate of Excellence 2014
Price range: $12 - $48
Cuisines: French, Canadian
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Restaurant details
Good for: Romantic, Special occasions, Local cuisine, Entertaining clients
Dining options: Breakfast, Dinner, Dessert, Lunch, Late Night, Outdoor Seating, Reservations
Dining style: Fine Dining
Cross street: Simcoe St
Description: The HOB NOB Dining Room serves contemporary French cuisine with a regional flare. The restaurant features breakfast, lunch, dinner and afternoon tea. Visit the dining room, lounge, wine bar or fully licensed patio where you can enjoy a wide range of delicacies accompanied by a vast selection of Niagara wines. The Charles Inn dining room has been recommended in publications such as Gourmet Magazine, Wine Spectator and Toronto Life and is the proud recipient of the CAA Four Diamond Award as well as the VQA Gold Award of Excellence.
Waltham, Massachusetts
Senior Contributor
28 reviews 28 reviews
18 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Oh Canada”
5 of 5 stars Reviewed October 8, 2013

Set in a fine old house and operating inn with lovely grounds, Charles Inn offers creative dishes using the best Canada has to offer. Service is very good, just the right level. All the wines come from local vineyards.

Visited October 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles_Inn_FandB, Manager at HobNob Restaurant At the Charles, responded to this review, November 6, 2013
Thank you for sharing your comments regarding your recent dining experience at The Charles Inn. Our entire team is always focused on providing the best experience possible and I’m glad we did not disappoint! We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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602 reviews from our community

Visitor rating
    427
    103
    41
    21
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Rochester, New York
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Very Tasty!”
5 of 5 stars Reviewed October 7, 2013

We were staying at the Harbour House Hotel and chose their Escape to Wonderland package which offered a $50 dining credit to the Charles Inn. We had a good selection of reservation times. We chose scallops-based and venison-based appetizers and they were both incredible. There were only 2 scallops (felt there should've been 3 for an appetizer) but they were the most tasty scallops we'd ever had. For entrees, we chose the pickeral and the beef tenderloin. Both were excellent. The food prices were reasonable (the drink prices were very expensive though), and use of the dining credit was straightforward. Overall, the meal was amazing and we left very satisfied. Our only complaint was the pace of service. There were longer wait-periods than what we're used to from the time we sat to the time we were greeted by our waiter, and from the time we order appetizers to the time we received them, and from the time we finished our appetizers to the time we received our main course. The atmosphere was a combination of cozy, romantic and friendly.

  • Visited October 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario
Contributor
15 reviews 15 reviews
8 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Most disappointing”
1 of 5 stars Reviewed October 5, 2013

September 22, 1013. 2 couples both celebrating anniversaries. Made reservation about 10 days in advance. When asked for a nice table, was told that it was not busy and that we have our choice of tables when we got there. Reservation was for 7:45 pm. Arrived and the place was almost full. They wanted to put us at a table for 4 that was just inside of a main serving route from the kitchen. We requested another table which was in the front part of the restaurant. The tables were close together and service staff had trouble navigating between tables. Our meal was a disaster. Three of us ordered pickerel and it was the smallest portion we had ever seen, was overcooked and dry. Appetizers were mediocre and small portions. Service was "forced" and lacking. There was never any mention of our anniversaries. $180 per couple for what?? A real disappointment.. This restaurant came highly recommended by friends who had stayed at the Harbour House and had the package which included dinner at The Charles Inn. Maybe they pay better attention to their package customers.

  • Visited September 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve S, Manager at HobNob Restaurant At the Charles, responded to this review, November 23, 2013
Thank you for taking the time to let us know about your recent dining experience. I am sorry that during your evening you did not experience the level of service, food quality and value that we have become known for over the years. Hopefully in the future, you will give us the chance to welcome you back for another evening to see the level of service and quality that we as a team strive to provide to each and every guest.
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Niagara FAlls
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“40th wedding anniversary”
5 of 5 stars Reviewed October 3, 2013

This was a surprise dinner for my husband & I from our children , we had 2 grandchildren with us that night too, and even tho' I say it myself they were very well behaved.
This restaurant , the servers , the ambiance , I can't say enough about their attantion to detail , their presentation of the food, it was alll very very good.
I would recommend this restaurant to everybody that appriciates good food, and good service. Thank you Charles Inn for a very Memorable Evening .

  • Visited September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Canada
Senior Contributor
23 reviews 23 reviews
9 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
“Memorable 30th Anniversary Dinner”
5 of 5 stars Reviewed October 2, 2013 via mobile

We have dined at the Charles a number of times and while staying in NOTL for our anniversary we could think of no better place to celebrate. The food was excellent and the service was impeccable. Highly recommended.

Visited September 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles_Inn_FandB, Manager at HobNob Restaurant At the Charles, responded to this review, November 6, 2013
Thank you for taking the time to share your experience at the Charles Inn with us and the rest of the Trip Advisor community. We are so happy to have been a part of your 30th Anniversary celebration and thrilled to welcome you back someday soon. Happy Anniversary!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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