We had made a reservation for dinner in advance for a 25th Wedding Anniversary. When we arrived a less than enthusiastic young women greeted us, sat us and we waited and waited for someone to come over and even greet us. The wait staff seemed overwhelmed at the number of tables. We waited an hour plus for mediocre entrees and the fact that it was our anniversary was never even acknowledged. If I wanted to have a subpar meal for a special anniversary I could have gone anywhere. The fact that I spoke of the anniversary in the reservation should have alerted someone that it was important to me. The Charles Inn was overpriced and lacking substance from service to food.
If you own or manage HobNob Restaurant At the Charles, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.