This was our 4th time staying at the Harbour House Hotel, and just as we expected, it was awesome!
If your looking for a more detailed review of the hotel you can read our previous review as everything was exactly how we remembered it!
What we wanted to point out this time was the excellent service that we received upon checking in. Shortly after getting settled in our room, we began to hear a loud noise from the bathroom area. A quick check revealed that something was wrong with the toilet and that it was constantly emptying a refilling.
On our way out for a few hours downtown, we advised staff at the front desk of the problem and they assured us that they would have some one check it out.
Upon returning we were advised that the room had been looked at and the problem had been solved. Unfortunately, after entering the room, we heard the same noise again.
A quick trip back to the front desk, about a minute wait, and we were moved to the room next door...which just happened to be an upgrade to a suite! Needless to say, we were very appreciative of the quick, and upgraded resolution to the problem with the room. We stayed in the upgraded room for the duration of the trip at no extra charge, even after noticing the following day that a plumber at attended the room and rectified the issue.
Thank you too the staff at the Harbour House for making our 4th stay a memorable one. We look forwarded to returning next year to celebrate our 4th Anniversary :)
- Official Description (provided by the hotel):
- With a design reminiscent of maritime life in the 1880's, Harbour House captures the essence of historic Niagara-on-the-Lake. Overlooking the Niagara River, Harbour House is within easy walking distance to the Shaw Festival theatres and many fine restaurants, shops and galleries. Our 31 guestrooms and suites feature king-size feather-top beds, whirlpool tubs, fireplaces and entertainment centres. Our tariffs include a European-style breakfast served in the conservatory. ... more less
- Reservation Options:
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- Also Known As:
- Harbour Hotel