What a horrible experience we had. We booked online for August 10 and 11th, 2007 to end a grand 2 week vacation. We had booked friday nite to see Joan at the Shaw festival and Saturday nite at the Escabache Restaurant (one of our favorites). With confirmation in hand and after a grueling 8 hour drive from Montreal owner Mike greets us at the door with, " No i don't have reservation for you." He was ready to shut the door in our faces. We had made several calls to him without getting a return to confirm and let him know we were on our way. He got on the phone to talk to the booking agency and again postured to let us know it was our fault. I DO NOT RECOMMEND THIS PLACE FOR ANYONE, RUDE AND CRUDE TREATMENT WITHOUT REGARD TO CIVILITY> AVOID AT ALL COSTS. We were unable to get lodging at Niagara-on-the-lake and missed our show and dinner.