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“Wine tour” 4 of 5 stars
Review of Shaw Club Hotel & Spa

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Shaw Club Hotel & Spa
4.0 of 5 Hotel   |   92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada   |  
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Toronto, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Wine tour”
4 of 5 stars Reviewed November 15, 2012

I would highly recommend this hotel. The rooms were modern, the beds really comfortable and the shower was heavenly. It is walking distance to all the stores and aside from the chilly welcome the hotel is a great environment.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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723 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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English first
Toronto
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
4 of 5 stars Reviewed November 13, 2012

Across the street from the Shaw Theatre and fit snuggly at the beginning of Niagara On The Lake's main street, the Shaw Club Hotel and Spa was convenient and cozy. We stayed in the King Annex room which had a gas fireplace and in-room Jacuzzi, neither of which we had the time to enjoy, unfortunately, but we loved the privacy since it was on the second floor of a separate building, but the entrance and stairway really need to be upgraded...it felt a little to sleazy and low-rent, unlike the main building. We also had a problem with the attitude of the two front desk clerks that we encountered...they made us feel a little like we were disturbing them with our arrival and departure. Other than that, we had a great time and the continental breakfast is one of the best we've ever had.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 5, 2012

We just stayed at the Shaw Club on a wine trip weekend. It is worth every penny!! The rooms and showers are wonderful. Comfortable beds, great linens, huge tv and a short walk to center of town. They include a breakfast as well - healthy and delicious!! The Host was a little awkward, but if that's all I can say bad about the hotel, then it's big hit!!! They have a wonderful little room with a fireplace and books, couches for lounging. Very modern and cozy!! The front desk receptionist was so helpful and nice. Someone you want to be friends with!! And it's pet friendly!! We will be back, soon!! I think we found our home away from home in NOTL!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
easto_79
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 4, 2012

The hotel is seperated in two buildings, the main building looked nice and updated. However we stayed in a king room with whirlpool in the second building. After checking in we walked outside and into the second builting. The second building was outdated and almost dirty. There was nothing wrong with the building or the room just underpar for what we paid. The room was fine, shower was very small and dark. It just seemed very over priced for what we got. I wish we had of just stayed with a standard room in the main builting. The locations was very nice and parking was included.

Room Tip: Ask for the main building
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  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan M, General Manager at Shaw Club Hotel & Spa, responded to this review, November 17, 2012
Thank you very much for your comments. We are working hard to improve the appearance of our annex and have recently decided to completely remodel the bathrooms and carpets in that building. We expect the project to be completed by early spring of 2013 and look forward to hearing your feedback once the work is complete.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kitchener, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 29, 2012

Just spent one night here on a trip to Shaw Festival. Excellent hotel from friendly staff to well appointed room and terrific food at Zees restaurant. We would highly recommend the Shaw Club and will certainly be back. Having stayed at several top hotels in the area we found the Shaw Club more than held its own and offered great value.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 26, 2012

Amazing hotel, great location on the main street and right across from the theatre and a wonderful, friendly staff. Rooms were clean and well appointed and had great amenities like a tv built into the mirror in our bathroom and free wifi throughout the hotel. Highly recommended

Room Tip: be sure to dine in their restaurant Zees and enjoy the boutique spa. Also, rooms overlooking the th...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newmarket, Ontario
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed October 22, 2012 via mobile

Spent two nights here Oct 15 & 16 th. we had a superior king room. Excellent accomodations, king bed, big screen television,electric window blinds, massage therapy tub in bathroom with television for viewing while relaxing in the tub. Rainfall shower head, plenty of hot water and a hair dryer and robes. Complimentary bottle of wine and brownie on arrival.
Extremely polite and friendly staff and a plentiful continental breakfast in a nice scenic dining room. This is also an excellent location as it is right across the street from the Shaw Festival Theatre. And of course the shopping is always good on main street.

Stayed October 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shaw Club Hotel & Spa

Address: 92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Niagara-on-the-Lake
#2 Romantic Hotel in Niagara-on-the-Lake
#2 Spa Hotel in Niagara-on-the-Lake
#4 Business Hotel in Niagara-on-the-Lake
#6 Family Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaw Club Hotel & Spa 4*
Number of rooms: 30
Official Description (provided by the hotel):
The Shaw Club Hotel epitomizes contemporary luxury. Designed to feel more like a private club than a hotel, each sophisticated guestroom is individually accentuated with the latest technology and has been designed to ensure unparalleled comfort. Located directly across the street from the Shaw Festival Theatre, The Shaw Club offers full service accommodation and extraordinary dining at its restaurant, Zees Patio & Grill. ... more   less 
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Also Known As:
Shaw Club Hotel And Spa
Shaw Club Hotel Niagara-On-The-Lake
Shaw Hotel

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