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All 13 Niagara-on-the-Lake hotels

Shaw Club Hotel & Spa: Traveler Reviews

4.0 of 5
92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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Most recent review
4 of 5 stars Reviewed November 15, 2012
Val_Stacey Toronto, Canada
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393 reviews from our community

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275
 
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Toronto, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Wine tour”
4 of 5 stars Reviewed November 15, 2012

I would highly recommend this hotel. The rooms were modern, the beds really comfortable and the shower was heavenly. It is walking distance to all the stores and aside from the chilly welcome the hotel is a great environment.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
120 helpful votes 120 helpful votes
“Trip Advisor reviewers were right: Great location!”
4 of 5 stars Reviewed November 13, 2012

Across the street from the Shaw Theatre and fit snuggly at the beginning of Niagara On The Lake's main street, the Shaw Club Hotel and Spa was convenient and cozy. We stayed in the King Annex room which had a gas fireplace and in-room Jacuzzi, neither of which we had the time to enjoy, unfortunately, but we loved the privacy since it was on the second floor of a separate building, but the entrance and stairway really need to be upgraded...it felt a little to sleazy and low-rent, unlike the main building. We also had a problem with the attitude of the two front desk clerks that we encountered...they made us feel a little like we were disturbing them with our arrival and departure. Other than that, we had a great time and the continental breakfast is one of the best we've ever had.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Buffalo, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Great experience!!”
5 of 5 stars Reviewed November 5, 2012

We just stayed at the Shaw Club on a wine trip weekend. It is worth every penny!! The rooms and showers are wonderful. Comfortable beds, great linens, huge tv and a short walk to center of town. They include a breakfast as well - healthy and delicious!! The Host was a little awkward, but if that's all I can say bad about the hotel, then it's big hit!!! They have a wonderful little room with a fireplace and books, couches for lounging. Very modern and cozy!! The front desk receptionist was so helpful and nice. Someone you want to be friends with!! And it's pet friendly!! We will be back, soon!! I think we found our home away from home in NOTL!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
easto_79
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Outdated but good locations”
3 of 5 stars Reviewed November 4, 2012

The hotel is seperated in two buildings, the main building looked nice and updated. However we stayed in a king room with whirlpool in the second building. After checking in we walked outside and into the second builting. The second building was outdated and almost dirty. There was nothing wrong with the building or the room just underpar for what we paid. The room was fine, shower was very small and dark. It just seemed very over priced for what we got. I wish we had of just stayed with a standard room in the main builting. The locations was very nice and parking was included.

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  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan M, General Manager at Shaw Club Hotel & Spa, responded to this review
November 17, 2012
Thank you very much for your comments. We are working hard to improve the appearance of our annex and have recently decided to completely remodel the bathrooms and carpets in that building. We expect the project to be completed by early spring of 2013 and look forward to hearing your feedback once the work is complete.
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Kitchener, Canada
1 review
1 helpful vote 1 helpful vote
“Perfect, intimate getaway”
5 of 5 stars Reviewed October 29, 2012

Just spent one night here on a trip to Shaw Festival. Excellent hotel from friendly staff to well appointed room and terrific food at Zees restaurant. We would highly recommend the Shaw Club and will certainly be back. Having stayed at several top hotels in the area we found the Shaw Club more than held its own and offered great value.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Shaw Club Hotel & Spa

Also Known As:
Shaw Club Hotel Niagara-On-The-Lake
Shaw Club Hotel And Spa
Shaw Club Hotel
Shaw Hotel
Address: 92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotels in Niagara-on-the-Lake
#6 Romantic Hotels in Niagara-on-the-Lake
#7 Family Hotels in Niagara-on-the-Lake
#7 Business Hotels in Niagara-on-the-Lake
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Completely refurbished in 2006, The Shaw Club Hotel epitomizes contemporary luxury. Designed to feel more like a private club than a hotel, each sophisticated guestroom is individually accentuated with the latest technology and has been designed to ensure unparalleled comfort. Located directly across the street from the Shaw Festival Theatre, The Shaw Club offers full service accommodation and extraordinary dining at its restaurant, Zees Patio & Grill. ... more   less 
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