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“Relax at Niagara-on-the-lake” 5 of 5 stars
Review of Shaw Club Hotel & Spa

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Shaw Club Hotel & Spa
4.0 of 5 Hotel   |   92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada   |  
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Summer Savings in Niagara
Annapolis, Maryland, United States
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Relax at Niagara-on-the-lake”
5 of 5 stars Reviewed October 14, 2012

Friends recommended the Shaw Club Hotel and Spa and we were not disappointed. We were late arriving after delays at the border crossing. Within minutes of our arrival, the reception staff and dining room supervisor had us in our room and back in the dining room with a meal - even though the kitchen had officially closed: they prepared our selected meals and we ready for us with 15 minutes. Exceptional! The next day, the reception staff helped us with advise on visiting the falls and they were spot on with parking and tour suggestions. The dining room staff were very friendly during all the meals we had at the hotel, and the meals were very good. The room was comfortable and the bed great. A great location to explore the village or venture out to the wineries, falls and other attractions. A great experience overall.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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588 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
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English first
London, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 9, 2012

We stayed here back in March and had such a relaxing and wonderful time. Thank you to the staff for making us feel at home and being so friendly. We loved our Deluxe King Fireplace room, so warm and cozy and clean. The staff offered a champagne reception in the lounge which was such a nice touch. We had a great meal again at Zee's Grill.
We can't wait to come back soon!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoria
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 9, 2012

This was our second time to Shaw Club and it was great. We celebrated my husbands birthday and everything was perfect. The special touches in the room were so warm and welcoming to us. We just love how relaxing the hotel is and how modern and fresh it is. The staff is always smiling and asking us how our day was which we appreciate very much. A special thank you to Diana and Kylie at the front desk for all their help during our stay. Thank you to Zee's Grill once again for an outstanding dinner and service with a smile. John is an excellent server.
We will return for sure!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterdown, Ontario, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 8, 2012

Took my wife for a birthday night away. Hotel service staff and room was excellent! Friendly and added personal touches to the room which made it feel as though they really cared about their guests experience. This is the first time we've stayed at a hotel in Niagra-on-the-Lake and would definitely stay at Shaw Club Hotel again. Had dinner at Zees, excellent food and service.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Scranton, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 7, 2012

The Shaw Hotel was the perfect place for a brief get away. Having read other reviews that were extremely positive, we decided to book. The hotel exceeded our expectations. It was clean, contemporary and luxurious. My husband & I have traveled extensively throughout the U.S., Europe, and Asia and did not find the rooms small at all. On the contrary, it had everything one needed in a well thought out space. We stayed in a superior King room. Nice touches, especially the music playing on the CD and the complimentary bottle of wine awaiting us when we arrived. We stayed on the 1st floor and found no problems with noise or traffic. Zee's restaurant served delicious food. We ate dinner there one evening and also enjoyed the free continental breakfast. We are not theater people but instead opted for the shopping, wineries and historic tours. We would love to return to the Shaw Hotel and will recommend it to our friends, or even a "girls get away" would be fine. Our only complaint of our trip was the 2 hours it took us to cross the border when we were returning home.

Room Tip: Pick a room at the end of the hall on the 1st floor
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sleepy Hollow, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed October 2, 2012

We were there for Shaw Festival plays and general sight-seeing. This was the perfect place to stay: quiet, easy walking distance to the three theaters, many restaurants and sights. also, since it is right across the street from the main Shaw theater building, it's at the end of the small "main drag" of town -- making it calmer and less commercial. Parking is included, which is great because parking in town is not so easy -- this is a town for walking, not driving.
We started with lunch in Zee. Great choice. Delicious soup and sandwich for my husband, with expert touches on the butternut soup, and a fabulous cheese platter, paired with local wine for me. The included continental breakfast the next day was perfect for both of us: yogurt, fresh berries, granola, warm from the oven scones and toast. Oh -- and all served on the heated porch (with clear wind-breaks down) overlooking gardens and all those fabulous Picton St. plantings.
Our room was calm and elegant with lovely amenities, but small by American standards, since we had two large suitcases (this was one overnight on a longer trip.) Probably half the size of our room at the Buffalo Hyatt. Still, great bed, pillows, sheets and towels.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rochester Hills, MI
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 1, 2012

We enjoyed a wonderful stay for two nights at the Shaw Club. The Room was a superior Queen and it was clean and comfortable. It was a little on the small side, but it had seating, a desk and a refrigerator,a long with the normal amenities. The bath was very nice with a glass enclosed shower. We were in the newer part of the hotel. The staff were very friendly and accommodating. Vera was especially nice and helpful. The hotel is on the main street and is across from the Festival Theatre, so it is a short walk to almost everything in town. Zees restaurant is attached to the hotel and offers a large outdoor dining area in nice weather. It was chilly when we visited, so the porch area was enclosed in a transparent curtain, so you could still have some of the ambiance of outdoor dining while being inside. There is also a dining room. The food at Zees is great and we ate a wonderful lunch and dinner there as well as the included continental breakfast which was delicious. We will definitely return to the Shaw Club and Zees on our next visit to NOTL.

Room Tip: We stayed in the newer part of the hotel which we liked.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Shaw Club Hotel & Spa

Address: 92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Niagara-on-the-Lake
#2 Romantic Hotel in Niagara-on-the-Lake
#2 Spa Hotel in Niagara-on-the-Lake
#4 Business Hotel in Niagara-on-the-Lake
#5 Family Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Shaw Club Hotel & Spa 4*
Official Description (provided by the hotel):
The Shaw Club Hotel epitomizes contemporary luxury. Designed to feel more like a private club than a hotel, each sophisticated guestroom is individually accentuated with the latest technology and has been designed to ensure unparalleled comfort. Located directly across the street from the Shaw Festival Theatre, The Shaw Club offers full service accommodation and extraordinary dining at its restaurant, Zees Patio & Grill. ... more   less 
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Also Known As:
Shaw Club Hotel Niagara-On-The-Lake
Shaw Club Hotel And Spa
Shaw Hotel

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