I went to this restaurant today for breakfast with 2 friends. We arrived at 11am and did not get our food until one hour later. We all got out food at different times and therefore couldn't eat at the same time as the food would have been ice cold. I was the last to be served and had to send the food back because they got my order wrong. The waitress was very apologetic as was the head waitress. When I suggested she speak to the manager regarding the bill she came back to ask me if 20% off would be satisfactory. I told her no. She then came back to say "25% is the best the owner will do". This was ridiculous. I did not want to make a scene and do appreciate how gracious and apologetic the waitress was however this bill should have been comped. As we were leaving another gentleman was complaining about how they had to send back their ice cold food and did not get what they ordered. As a local I have to say that I would NEVER recommend this restaurant to anyone. The food was mediocre and the lack of customer service is astonishing. Yanni needs to realize that the locals are your bread and butter. Our loyalty and word of mouth is a restaurants bread and butter. Now I will go out of my way to tell people to never go to his restaurant. Don't waist your time or money!
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