The location of The Gate House Hotel can not be understated, in the midst of the main street in Niagara on the Lake, you are in the thick of the beautiful avenue of plants, manicured lawns, quaint shops and restaurants, smiling people, a block from the Lake, lovely.
When booking they take a $100 deposit - in this day and age when every other hotel I have stayed in over the last 30+ years have taken a card number to guarantee the booking - was a surprise. On check in the gentleman on reception was in a very stressed state, made us feel as if we had arrived at an inconvenient time! No offer of assistance with bags.
The room was good, very clean, good size, nice to see two comfortable easy chairs and the bathroom was spacious and well equipped.
The free Wifi was not working, we mentioned this to the duty receptionist (who double up as waiters with the phone on the tray they were serving you from) they said they would get it sorted, when asked again if it is working they had forgotten to do anything and said they would tell someone, I doubt if they actually have Wifi as they had no intention of sorting it out.
Breakfast was a plate of mixed items, no cereal, no toast, nothing cooked, but a very polite smiling waitress with a phone!
No tea and coffee making facilities in the room.
The guest information book opens with a front page of a place called Bari in Italy - curious for an hotel in Canada! the information did offer dialling codes but no prices for phone calls, did offer tea and coffee from reception but no prices and really would you fancy wandering around an hotel in the middle of the night looking for tea in your PJ's - my husband is a nocturnal tea drinker.
The lack of service, lack of facilities, lack of Wifi, poor breakfast makes this Hotel at $220 per night a very expensive option.
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- Also Known As:
- The Gate House Hotel Niagara-On-The-Lake
- The Gate Hotel