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“Awesome Stay” 4 of 5 stars
Review of Country Inn & Suites Niagara Falls

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Country Inn & Suites Niagara Falls
2.5 of 5 Hotel   |   5525 Victoria Ave, Niagara Falls, Ontario L2G 2L3, Canada   |  
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Ranked #2 of 137 Hotels in Niagara Falls
Rochester, New York
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Awesome Stay”
4 of 5 stars Reviewed April 20, 2014 via mobile

Visited again last month for a quick birthday celebration. We booked the same casino package with the $50.00 casino credit and determined that it was again a great deal considering the options with nearby competitors.

Upon arrival, we were warmly greeted by the front desk staff. This is our second visit and each time they have been quite hospitable. This time around, we did have to wait a short while while the cleaning staff finished our room even though we arrived well after check-in. Also they are in the process of renovations, so we notice construction in the hallway. These two things left us a little displeased, but were certainly not deal breakers. Overall, we didn't spend a lot of time in the room, but again it was clean and well attended.

Would recommend this hotel for families due to included breakfast and proximity to kids activities on Clifton Hill. Also great for a quick holiday or travelers on a budget. If you're looking for romance and are celebrating a special occasion, splurge a bit and stay at a more upscale hotel with a view of the Falls.

Stayed March 2014
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1,392 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
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English first
Ashland, Ohio
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 16, 2014

There are probably hundreds of hotels in Niagara Falls, ranging from high-end to shabby. This hotel was perfect for us; very pleasant and helpful staff, a huge 2-room suite for our family, very affordable rate (Booking.com), a good location away from the carnival-like center but quite close to it. Breakfast was good and plentiful, the pool and hot tub were enjoyable, and the complimentary chocolate chip cookies, tea and coffee were welcome.

Room Tip: We reserved an "deluxe queen" room, which was not described as a suite, for our family of...
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Toronto, Canada
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 16, 2014

I chose this hotel due to its location, since the main purpose of our travel to Niagarra falls is to do our landing for permanent residency the proximity of the hotel in the rainbow bridge and the price of it is perfect for our travel. Booking is swift until checking in probably its not the busiest time the day since arrived for check in around 8pm so most guest are done with check in already. The room itself is clean and spacious , breakfast is included with the room rate though for me selections are bit limited but you can satisfy yourself by eating more :) depending on your purpose the hotel location has its own pros and cons but for me it was a good choice due to the proximity to the rainbow bridge which is a plus for us all in all its still a good place to stay in Niagara.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2014

Clean hotel with great service and amenities, hotel location was great and so was the rate.You can park your car at the hotel and walk to most attractions. We do recommend this hotel and we will defiantly use this hotel again in the future.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Alliston
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 31, 2014

Just got home from a weekend away. Country Inn & Suites is very reasonable and clean. Pool and hot tub was nice to be in after this winter we have had. The breakfast was plentiful and hot. Coffee always at hand no matter what time of day. The staff all hours of the day, were very helpful in every aspect. The only downfall is the beds are far to firm. The hotel is located in a very easy spot within walking distance to Cliffton Hill. I would go back again if the opportunity comes up. Must go to the Sand Stone restaurant next to the hotel for a lovely meal but be hungry as you get lots of food and very reasonable in the pricing.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Whitecourt, Alberta, Canada
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 31, 2014

We stayed 3 days at this hotel for an early spring trip to Niagara Falls. The hotel was great, clean, friendly, helpful reception, coffee on all the time. I seemed to keep missing the cookies at the front desk but I ate well anyway. We had a king Jacuzzi room and found it very spacious and clean. All amenities and internet worked great. The only suggestion for improvement to the breakfast would be to turn on the heaters for the hot items, the eggs and sausage were barely warm all 3 days but the waffles were great and there was always plenty of fruit and yogurt. The only item that appeared to have been skimped on was the toilet paper, low grade single ply did not seem to match the rest of the quality we found. This hotel was well located in a quieter end of town yet within walking distance to lots of major attractions and restaurants. I would definitely book here again.

Room Tip: Bring your own toilet paper. We were on the 4th floor near an elevator and it was great
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Marys, Ontario
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed March 30, 2014

We were in town for one night to attend a funeral the next day. We were looking for something reasonable, but relaxing as we were arriving the night before. The property was conveniently located and easy to access. Our room was huge, very spacious, even with a king size bed and whirlpool tub. There was a new flat screen as well. The bed was very good, didn't have to use my own pillow (always have mine when travelling). The room was very clean and fresh, no visible wear and tear. Breakfast was even included, a very large and well laid out area with great choice. We were there during a large event, hockey tourn maybe...and the staff handled the large number of guests with ease. Finally, the front desk people were excellent. We sure got great value, as for the budget price tag, we were really delighted and highly recommend this hotel.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites Niagara Falls

Address: 5525 Victoria Ave, Niagara Falls, Ontario L2G 2L3, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
#11 Business Hotel in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Niagara Falls 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
Welcome to the New Country Inn & Suites in Niagara Falls. Located in the heart of the tourist district and across the street from Casino Niagara. Only a short walk to the natural wonder of the Falls and Clifton Hill...."the street of fun at the falls." This 100% non-smoking hotel can meet all your needs with our comfortable rooms, free deluxe continental breakfast, free high speed internet and large indoor pool. ... more   less 
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Also Known As:
Country Inn & Suites Niagara Falls Hotel Niagara Falls
Country Inn And Suites Niagara Falls
Country Inn Niagara Falls
Niagara Falls Country Inn

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