This hotel is clean and modern. The room rate was pocketbook-friendly. I was very pleased with my room. The bed was extremely comfortable and the room was spacious. The hotel is in a great location. The Falls and the Fallsview Casino are within walking distance. I visited both twice during a Wed. through Sat. stay. The hotel staff was okay. Some of them working were very knowledgeable about things, while others were a little clueless. I wouldn't recommend the Perkins restaurant which is right off from the lobby of the hotel. The prices are just too high. I had a bowl of chili and a side salad for $13 with tip! Really? I would recommend Tim Horton's. It is literally right up the street. You can walk to it without any problems. It is great for travelers who are on a budget. I went three times! My favorite order was for breakfast: oatmeal and hot white chocolate. $3.69. Can't beat it. The Indian restaurant across the street is also good. All in all, this hotel is situated in a wonderful spot in Niagara Falls and it's very nice for the price. They do need to get some lotion though. What hotel doesn't put lotion in the bathroom? LOL!