My family & I just came back from a stay at the Embassy Suites (8/29 30 & 31) and all I can say it that it was well worth the price.
I was so worried about the hotel after reading all of the negative reviews. I was worried about the elevators, worried about the breakfasts, worried about the cost and worried that our family vacation would be ruined. Well, I can tell you that there was nothing negative about this place.
We had no problem with the valet service (although $20 a day to park is a bit steep), check in was a breeze (and pleasant) and the room was even better than expected. We had no wait at all to get an elevator to the 32nd floor. We were pleasantly surprised to see that we had a jacuzzi suite. I had upgraded to a full fallsview room from my original fallsview reservation, but did not expect the jacuzzi. We had the 2 night getaway package that included the $40 dinner voucher and the shuttle passes and both were great.
We were told the managers reception was from 2pm to 7pm so we headed down for some snacks. (again, no wait for an elevator). Also, expecting the worst based on previous reviews of the snacks, we were pleasantly surprised. There was a full buffet table set up with fresh veggies and dip (carrots, celery & snow peas), containers of chex mix, pretzels, chips and another kind of snack mix. There was a "help yourself" soda station which my kids loved until we saw other kids getting Shirley Temples from the bar. We got our drinks and theirs at the bar, ate some snacks and went on our way. What more do you want???? From the way people were writing those negative comments, I half expected there to be bags of chips and pretzels thrown on a table somewhere.
We ate dinner in the Keg Steakhouse at the hotel and it wasn't unreasonable. We all had nice dinners (prime rib, steaks, etc.,) and the bill was about $85 for 4 of us...with the $40 voucher, we paid $45 Canadian. Not bad at all for a family of 4.
We saw the fireworks that night from our room and it was spectacular. Definitely worth the upgrade.
Breakfast the next morning was great. After only having a "continental breakfast" the previous 2 mornings where we stayed on the New York side of Niagara, we were all thrilled with the selection. The reviews about getting an early start down to breakfast were correct though. We were down to breakfast by 7:45am both days and had no crowds. When we left, however, around 8:45, the lines were very long. So do yourself a favor and get up a little early. Again, no wait for the elevators coming or going.
We used the shuttle quite often and were never inconvenienced. Although we never saw the Embassy shuttle, we had free access to the Marriott shuttle also and that's the one the was always available when we needed it. We were told the shuttle ran every 20 minutes and we were never inconvenienced. The waits were about 5 to 10 minutes with only once during our stay where we waited about 15. Maybe we were just in the right place at the right time, or maybe those people complaining just like to hear themselves complain.
Bottom line -- the entire stay at Embassy was very nice. I was so happy I didn't cancel at the last minute. We had no problems at check out and were happy with the readers who advised about bringing US cash to pay the bill. With an exchange rate of $1.55 if you paid cash, our $721 Canadian bill came down to $466 US. Then we stopped at the duty free shop and got the GST refunded for another $26 US off. So for $440 for 2 nights, including breakfasts for 4, dinner one night for 4, cocktails and snacks both nights, a shuttle to bring us to and from the sights we wanted to see and a beautiful room with the most breathtaking view of a natural world wonder, what more could you ask????
- Also Known As:
- Embassy Suites Niagara Falls
- Niagara Falls Embassy Suites
- Embassy Suite Niagara Falls
- Official Description (provided by the hotel):
- 42-story hotel located 100 yards from the waters edge in the Fallsview Tourist District, 1 block from Fallsview Casino. ... more less
- Reservation Options:
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