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Embassy Suites by Hilton Niagara Falls Fallsview Hotel: Traveler Reviews

4.0 of 5
6700 Fallsview Boulevard, Niagara Falls, Ontario L2G3W6, Canada
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Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Ranked #17 of 138 hotels in Niagara Falls
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2,828 reviews from our community

Traveler rating
    1,158
    970
    349
    200
    151
See reviews for
Families
1035
 
Couples
1011
 
Solo
9
 
Business
52
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
London, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Very Nice, a few glitches”
4 of 5 stars Reviewed December 3, 2012

First off, this is a beautiful hotel. When you arrive parking is valet only. It is handled very efficiently by friendly staff. Check in was quick. We had called ahead about the rates because they had gone down since we booked. My husband was told a specific rate at check-in which did not materialize when we got our bill. We did not bother to haggle as we did not have time to stand in the check out line that was at least twenty people long on the Sunday morning.

The view from the room is breathtaking. A perfect view of both the Horseshoe and the American falls. That evening we got to watch a beautiful fireworks show.

Breakfast that was included with the room was either a made-to-order in Applebeas or buffet on the 9th floor. Well you could not get near the made-to-order as there was seriously at least fifty people waiting in line to get in. Up to the buffet. It was unfortunate that it was cold. We chose not to eat it (well my husband ate his). The next morning was better.

All in all a nice stay. Special mention to the porter that brought our bags down on Sunday. The elevators were quite slow as this was the busy time. He was cheerful, clearly likes his job as he has been there for 11 years. Very efficient.

We might stay again. It would be nice if the breakfast issue was handled a bit better. Plus, the agreed upon rate should probably have made it to our bill....

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Night at the Falls”
5 of 5 stars Reviewed November 30, 2012

Overnight stay to see the Sounds of Christmas Show and couldn't have chosen a better hotel. Very quick, efficient and early check in to a good size very clean room with a breathtaking view.
All the vouchers for meals and activities were very generous and the room price was great.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LindaVToronto_Canada about Embassy Suites by Hilton Niagara Falls Fallsview Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarkston, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Great Anniversary”
5 of 5 stars Reviewed November 30, 2012

My husband and I just returned from a wonderful two nights at this hotel. From our first contact to make a reservation, everyone we dealt with was truly remarkable. From the valet to the front desk to the waiter at The Keg, we couldn't have asked for more. When you enjoy service like this, you know that the management is good to their employees.

Our room was so nice! We told them that it was our 50th anniversary and we also had a Hilton Honors upgrade so we had a fabulous view of both Falls and all the colorful lights of the city at night. We were on the 26th floor. A jet tub for two was part of our room as well and after a chilly day walking around the city, it was a nice way to relax and warm up.

If you stay at this hotel, be sure to dine at The Keg. The view of the Falls in beautiful, the service excellent and the food superb. We are already thinking of a return visit for our next anniversary.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livonia, Michigan
Top Contributor
54 reviews 54 reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
“I wish I could live there”
5 of 5 stars Reviewed November 30, 2012

The title says it all. I seriously wish that I could live there. The staff is so friendly and helpful. There is a Starbucks, a gift shop, and a T.G.I. Fridays in the lobby, so you can get your morning coffee, lunch, and any thing you may have forgotten to bring without leaving the building. The view from the rooms was BREATHTAKING! This is not a hotel that you have to be on the absolute highest floor to get a good veiw, you have a good veiw from all of the floors. The rooms were so clean that you could eat off of the floor. The room did not have a funny smell like some hotels do. There was tons of space in the room so you didn't have to be crammed into the room with your roommates. Valets were very efficient and willing to bring your car to you or take you to your car at anytime of day. Breakfast was included, so we didn't have to spend a small fortune to go out. There was a managers reception with one complementary alcoholic beverage and all you can drink soda. The hotel is located about 5 mins away from all the restaurants and it is across the street from the falls, so you have a very short walk to attractions.

Room Tip: There is a cafe on floor 9 where breakfast is served and the managers reception is held, so I would...
See more room tips
  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tampa, Florida
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“Best of the Best!!”
5 of 5 stars Reviewed November 30, 2012

I recently returned from a quick family visit to Niagara Falls. We had three generations in our group and I was wondering just how our accommodations and activities would work out. This hotel and it's amazing helpful and courteous staff went out of the way to make my deaf and blind dad and young grandson feel like "KINGS"!!! The room was extremely well appointed and more spacious than expected. The "suite" concept of this hotel chain certainly made our stay more comfortable and gave everyone lots of room. the view was exceptional. Through the years our family stayed frequented many a Niagara hotel chain but this was TOPS in our book!!!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Embassy Suites by Hilton Niagara Falls Fallsview Hotel

Also Known As:
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suite Niagara Falls
Address: 6700 Fallsview Boulevard, Niagara Falls, Ontario L2G3W6, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Niagara Falls
#5 Luxury Hotels in Niagara Falls
#6 Romantic Hotels in Niagara Falls
#15 Family Hotels in Niagara Falls
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
42-story hotel located 100 yards from the waters edge in the Fallsview Tourist District, 1 block from Fallsview Casino. ... more   less 
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Embassy Suites by Hilton Niagara Falls Fallsview Hotel
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