As we arrived in the hotel a little bit early (like an hour before the check -in time) the front desk never even greeted us she told us that you can park the car outside and go somewhere else and just come back at 3 pm. Dont she realized that we came from far away place and needed to rest at least but looks like there was no louge area on any couch were the guest can sit and wait and its so cold outside to go somewhere else The front desk lady who is on duty never smile and looks like she lacks customer service attitude and should be trained properly. That was Feb 17, 2014.
The worst part is when my son ask me to go to the pool, where he is so excited to swim, we got so disappointed as the area was freezing, no heater so nobody can swim.
Rooms are not as clean as expecte as I see hair on the floor of the washroom from prevoius guest I believe.
I would not recommend this place, as I have been to other Inn but this is I can say the worst one.
- Also Known As:
- Baymont Inn And Suites
- Baymont Hotel
- Baymont Hotel Niagara Falls
- Hotel By The Falls
- By The Falls Niagara
- Official Description (provided by the hotel):
- The Baymont Inn & Suites Niagara is located within walking distance to The Falls, Clifton Hill, Casino Niagara, the Fallsview Casino Resort and many restaurants, shopping and entertainment. With newly redecorated and renovated guestrooms and a brand new boardroom, The Baymont Inn & Suites Niagara offers comfort, value and Baymonts famous hometown hospitality. As always you will also enjoy our FREE deluxe continental breakfast and FREE Wi-Fi. ... more less
- Reservation Options:
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