I made my reservation through booking.com and upon checking in the concierge didn't even offer to provide me with any change for my transaction. I asked him for it and he gave it to me with attitude.
There is a section of the hallway located by the indoor swimming pool that reeks of dog pee.
The room was "ok at best". We come to niagara every weekend but my friend found a dead ear-wig on her pillow during her last stay so she refused to come back with me this time around. The concierge found out where I worked and showed up there when I was there, trying to act like it was ok. Did I mention that I'm a stripper? It was super creepy and unprofessional. I felt like I was being stalked. I hope there were no cameras in the bathroom. I was also overcharged by the hotel because they billed me as a "no show", even though I stayed for two nights. There is also a parking fee which is total B-S because they don't even check for parking validations. They also do a minimalistic job of prowling their parking lot (my car had gotten stuck in the lot during the snow storm and I complained about that to seemingly deaf ears). Upon checkout, I was refused any sort of refund or compensation for my parking charges even though I was verbally promised by the concierge that this would happen as he typed reference notes on his computer. The reference notes were nowhere to be found upon checkout. He was FAKE TYPING notes for my complaints. This isn't a place for families or corporate business types. More of a passable dive for riff-raff and cheapskates. I've had much better stays at Falls Manor or Blue Moon.
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- Also Known As:
- Travelodge Niagara Falls Bonaventure Hotel Niagara Falls
- Travel Lodge Niagara Falls
- Niagara Falls Travel Lodge
- Niagara Falls Travelodge