Beautiful Hotel, but some of the staff were WAY less than helpful.
Wasn't happy about the extra $20 for parking.
The fallsview room was OK...clean and classy,but rather plain. The view of the falls was partially blocked by the Casino across the street,but enough was visible to make it worth the extra cost.
I travel a lot and I'm used to a fridge in my room, a business center that doesn't charge by the minute or require a credit card in the machines, and at least coffee and cookies...or something. I got none of the above at the Hilton.
I checked in and had a trailer in tow...they had me follow the valet attendant to the parking lot and then ride back in a Hotel van. That turned into a hellish hassle when I wanted to get back to my vehicle.
Long story short, I was told I couldn't get a ride back to my vehicle that evening...got caught in a rain storm when I attempted to walk back to it...and was only treated well and taken care of by the day manager the next day.
Nice Hotel,but not much of a value for the money.
Due to the moronic night staff and the way I was treated by them, when I go back to Niagara Falls, I will not stay there again.
- Also Known As:
- Hilton Hotel Niagara Falls
- Hilton Fallsview Niagara Falls
- Hilton Niagara Falls
- Niagra Falls Hilton
- Niagara Falls Hilton
- Hilton Fallsview Hotel Niagara Falls
- Official Description (provided by the hotel):
- Rising 53 stories above Niagara Falls, this modern high-rise hotel offers guests luxurious accommodations, 3 on-site restaurants, superior service and the perfect location to experience all that Niagara Falls has to offer. ... more less
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