We stayed with a group recently and we found the staff very friendly and accommodating. The hotel has had some updating but could use a bit more, some of the areas still look dated. That said, the facilities are all very clean as are the rooms. We had absolutely no issues with noise even though it was a busy Saturday night and the Hotel was completely booked. They have some larger 2 room suites including the presidential suite at comparatively reasonable prices. The location is an easy walk from the casino area and Clifton Hill.