We booked a get away deal for two nights. The facility is nice. Our room was spacious and comfortable, and we enjoyed the city view.
We did notice that there seemed to be a skeleton staff on duty - one person answering the phone and checking in guests - so it slowed down the process. There also seemed to be a lack of attention to detail. A number of coupons in our package were missing at check in.
The missed details also extended to deficiencies in the cleanliness of the room when we arrived. These were promptly corrected, but the next day there were more missed items in the room ... simple things like the coffee maker and ice bucket.
These minor inconveniences aside, we enjoyed our stay and it was a nice little get away, and a good value in the off season.
- Official Description (provided by the hotel):
- Four Points by Sheraton Niagara Falls Fallsview is connected to Fallsview Casino/Dragonfly Nightclub by indoor walkway. Our hotel is near Maid of theMist boat ride and Scotia Bank Convention Centre ... more less
- Reservation Options:
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- Also Known As:
- 4 Points By Sheraton Niagara Falls Fallsview
- Four Points By Sheraton Niagara Falls Fallsview Hotel Niagara Falls
- Fallsview Plaza Niagara Falls
- Hotel Fallsview Plaza
- Fallsview Plaza Hotel