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“Other than 1 1/2 hour wait to check into room, even after...” 4 of 5 stars
Review of Ramada Plaza Niagara Falls

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Ramada Plaza Niagara Falls
3.0 of 5 Hotel   |   7389 Lundys Lane, Niagara Falls, Ontario L2H 2W9, Canada   |  
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Ranked #49 of 138 hotels in Niagara Falls
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1,181 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Niagara Falls, Ontario, Canada
2 reviews
4 of 5 stars Reviewed June 29, 2013

I have been to the Don Cherry's restaurant connected to the hotel many times, and every time i have been there, i have left in a good mood. The service is good, the foods that I have tried have all been really good, and they make an excellent ceaser. The only thing i can think of that they should change up, is adding deep fried pickles to the menu. As far as the actual hotel goes, I havent personally stayed in a room, but i look forward to doing so soon. :)

Stayed June 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlaza_10, General Manager at Ramada Plaza Niagara Falls, responded to this review, September 9, 2013
Dear Cheryl,
Thank you for the wonderful review at our restaurant, Don Cherry's. We are pleased to hear you enjoy the food and will see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrie, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 28, 2013

Stayed overnight ~ arrived late check in was quick and easy, we had a king suite which allowed us 2 rooms which is great for the kids. Room reaked like smoke when we entered however being that it was midnight and we had dragged 2 sleeping kids over our shoulders we just stayed as moving would have been too much. Floor was very noisy ~ hard to sleep. Next morning the kids were playing and my youngest crawled under the sofa bed only to have her shirt cut open by a large metal rod sticking out of the sofa bed!! Luckily she was not hurt ( although the shirt was garbage) but I find it hard to beleive no one had ever seen this sticking out before! Lastly as we were paking up to leave the maid alked into our room ( knocked while opening the door) she was apologetic however really>? Please knock and wait for a response before walking in! Overall a disappointing stay this time and we are reapeat customers. On a good not the pools were great and it was nice to see a Starbucksin the lobby.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlaza_10, General Manager at Ramada Plaza Niagara Falls, responded to this review, September 9, 2013
Thank you for your review. We are sorry that you were disappointed with the behaviour regarding the situations you encountered. The departments have been notified, and action has been taken since the incident. If you have any other concerns or questions, please feel free to give us a call and ask for the Guest Service manager. We assure you that we will provide you with our very best on your return visit. Thank you.
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Additional Information about Ramada Plaza Niagara Falls

Address: 7389 Lundys Lane, Niagara Falls, Ontario L2H 2W9, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 138 hotels in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Niagara Falls 3*
Official Description (provided by the hotel):
The Ramada Plaza Niagara Falls Hotel offers spacious, comfortable accommodations in Niagara Falls. Located directly across from Outlet Mall. This newly renovated hotel in Niagara Falls features contemporary styling, pillow-top beds and modern amenities. Our comfortable deluxe rooms with two queen and two room king suites are the perfect place to relax after a long day of sightseeing, shopping or meetings in Niagara Falls. ... more   less 
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Also Known As:
Ramada Plaza Niagara Falls Hotel Niagara Falls

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