This was the first time i stayed at Ramada hotel and definitely would be the last time.They charged my credit card four times for one night stay. Obviously i disputed the charge with my credit card company Amex. It took 4 months for Ramada hotel to reply back to Amex that there was an item missing from the room so they charged me for that. I asked for one king bed but they were fully booked for the labor day weekend so they gave me a 2 queen bed.I stayed in the room for just 6 hours and i stayed there all by myself and i am 100% sure that i left the room the way it was, i didnt even touch the other queen bed. Well the hotel had my information why didnt they call me , why did they come up with that lame excuse that an item was missing after 4 months.I have stayed at so many hotels but have never been treated this way.
- Official Description (provided by the hotel):
- The Ramada Plaza Niagara Falls Hotel offers spacious, comfortable accommodations in Niagara Falls. Located directly across from Outlet Mall. This newly renovated hotel in Niagara Falls features contemporary styling, pillow-top beds and modern amenities. Our comfortable deluxe rooms with two queen and two room king suites are the perfect place to relax after a long day of sightseeing, shopping or meetings in Niagara Falls. ... more less
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- Also Known As:
- Ramada Plaza Niagara Falls Hotel Niagara Falls