We stayed July 26, 2012. We were in the tall building on the 5th floor and had very nice clean room that had French doors seperating the sitting area from the bedroom. We also had 2 flat screen TVs. However when we checked out our bill for one night ended up being $102.79 with one car. We knew about the $10 a night parking fee for our car but when we got the bill it had a "Facility Fee" of $3.99 for our room and another $3.99 "Facility Fee" for our parking space on top of the $10 a night parking fee. Two "Facility Fees". What a racket! We expected the taxes but not the extra "Facility Fees".
Like others have said the main floor indoor pool was closed. All 3 pools are on the smaller side. The basement pool was not being used at all when we were there. It was not appealing and the hot tub that use to be there was covered over.
Also the rooms had too small of energy saving bulbs in all the lamps. That made it difficult to read at night. We played a card game at the table and had to use all the lamps and even brought one in from the sitting room and took the lamp shade off to get enough light. How much energy is that saving if you need all the lights on?
I would not stay here again as I don't like surprise fees. I would rather know upfront all fees and taxes. Give me the bottom line right away so I know what to expect.
- Official Description (provided by the hotel):
- The Ramada Plaza Niagara Falls Hotel offers spacious, comfortable accommodations in Niagara Falls. Located directly across from Outlet Mall. This newly renovated hotel in Niagara Falls features contemporary styling, pillow-top beds and modern amenities. Our comfortable deluxe rooms with two queen and two room king suites are the perfect place to relax after a long day of sightseeing, shopping or meetings in Niagara Falls. ... more less
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- Also Known As:
- Ramada Plaza Niagara Falls Hotel Niagara Falls