After checking many reviews for various hotels in Niagara Falls, I decided upon the Radisson. I was so pleased with my decision. The Radisson is everything other reviewers said and more. Check in was done by a very pleasant young man, who was courteous, professional and friendly. We were late arriving and he expedited the process quickly.
The room,1337, had a spectacular view of the falls and we could lay in bed and watch one of Canada's natural wonders. What a way to fall asleep.
Unfortunately I dropped two sets of car keys in the parking lot on our second evening. When I called down to the desk to ask if keys had been turned in, the clerk advised me that he was in the process of going through the guest register to locate the owner. What service. I highly recommend this hotel - staff is thoughtful and pleasant, our room was very clean and the view beyond description. The young maintenance man that came to assist us was also most helpful. If you don't stay at the Radisson Fallsview you are doing yourself a disservice.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We are all pleased to hear that you enjoyed your stay with us. The entire staff take great pride not only in the hotel but in the service that they provide to our guests. I will share your comments with the staff as I do know that they will appreciate hearing them.
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On behalf of all of us here at the Radisson Hotel and Suites Fallsview we wish to thank you for choosing our hotel for your visit to Niagara Falls.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.