We booked this hotel based upon the rave reviews of the view of the falls, and paid to have a falls view room. While we were able to see the horseshoe falls, the American falls were blocked by another hotel, so it really was a partial view. I only share this so other readers won't be disappointed. Other than that, the room was nice, the staff was very friendly and the valet parking was easy. The location was good - walking distance to restaurants, casino, etc.

Valet guys gave a great first impression!
Room was very comfortable with nice calming colours throughout. Excellent view of the falls! Sleep number bed was definitely an unexpected plus. Not a big fan of feather pillows but to each his own.
Overall, a great stay!

Stayed here on Jan 1st for a night in the Fallsview whirlpool room. The overall quality wasn't bad. When I first walked in, it smelt like body odor in the room... I tried to look for a window so I can circulate the air but none of the windows were the ones that opened. I had to keep the fan going on all day and night to try to circulate the air but the smell stayed till the next day. The bathroom had the same issue. The shower had the old humid smell and I also had to keep the washroom fan on all night. Sleep number beds were great to sleep in. Staff and service was the best part overall. Nice and kind. Free Wifi was nice but I personally prefer free parking.

Friendly, helpful staff. room was great with a view of horseshoe falls. bed was comfortable and room very clean. normally we don't use room service but did on this occasion as it was value for money and promptly supplied.
Great location with the wego bus stop right out front. quick walk to see the falls and prime viewing spot of the fireworks across the street. fallsview casino a short walk. all round nice place to stay.