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“Great location” 4 of 5 stars
Review of Marriott Niagara Falls Gateway on the Falls Hotel

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Marriott Niagara Falls Gateway on the Falls Hotel
4.0 of 5 Hotel   |   6755 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W7, Canada (Formerly Sheraton Fallsview Hotel and Conference Center)   |  
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Ranked #21 of 138 hotels in Niagara Falls
Dundee, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Great location”
4 of 5 stars Reviewed November 10, 2012

Our first visit to the Falls area as part of our honeymoon in October. Unfortunately didn't have a room with the falls view, we overlooked the back where the convention centre is but not a bad view either. When you leave your room, the windows next to the elevator have an amazing view of the horseshoe and American falls.

The room was nice, clean and spacious enough and a good amount of storage space for clothes / cases etc. Coffee machine for the morning was good though beware the bottled water sat next to it. On closer inspection they have tags round them stating they are nearly $5 each if you use them. A ridiculous amount considering just down the street you can buy a bottle 3 times the size for 3 times less the price.

Breakfast vouchers were given to us on arrival which was a nice surprise as we didn't know about that. Food choice for the buffet was good and we were reminded twice by our waitress that "voucher covers the food but not the service" In other words, they expect a nice tip so remember to bring more money with you.
There is a small gift shop right inside the entrance of hotel and just along from it is an ATM which will come in useful if like us you find yourself running out of $$'s.

Found out before we went that Maid of the Mist service stopped just before we got there which we were disappointed at but obviously that's nothing to do with the hotel, just the time of year we went at. We found on our last day that Clifton Hill is a great place to visit too. I thought it was just the Skywheel and a few small things but it's bigger than we thought with a lot of amusements for all the family. The Skywheel is a must, you get fantastic views over both falls and all around Niagara from it and the Movieland Wax Museum is worth a few giggles. Crazy golf is good fun too.

Also recommend buying a WeGo ticket for the buses, they were a fantastic way of getting around, never too long to wait on any one particular colour route with some great drivers and we got to see a lot more of Niagara than we would have on foot.

I would definately stay here again, all in all it's a great place to stay with fantastic views if you can get a good room. The thing that would make it more perfect would be a road leading from the hotel right down to the falls :)

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review, November 15, 2012
Dear Trip Advisor Member,

We are delighted to read that you had a great stay with us while visiting Niagara Falls. I hope that you will be able to stay with us again so that you may enjoy some other Niagara Falls attractions that you were unable to this visit.

Gord Chow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (324)
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new york
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 9, 2012

We had never been to this hotel, but went for an overnight on November 3 to celebrate my birthday. We had booked a room on line, but asked for an upgrade when we arrived, and our request was honored. We were given a fallsview 4th floor room with a bricked balcony! The room was very nic and the view was AMAZING!! You could see the Horseshoe Falls as well as the American Falls! We took some truly goregous pictures from our balcony! The restaurant, Milestones, was very contemporary and the staff was terrific! The food was amazing! My "now" fiance' chose this location too propose to me with a backdrop of the lit falls and fireworks taking place over the falls!! It was a truly magical moment for both of us!!

Room Tip: I believe the 4th floor or above, fallsview side of the hotel, gives you a great picturesque view...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review, November 12, 2012
Dear Trip Advisor Member,

Congratulations!!

We are delighted to read your wonderful review and are honored that you chose our hotel for your stay. We truly wish you both the best and hope to see you again soon.

Gord Chow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rocky River, Ohio
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 2, 2012

Very nicely maintained hotel. room 2021 has an incredible view of the falls and very romantic. the location was very convenient to the falls and the attractions in the area. went out of season, some things closed and Maid of the Mist was closed on Thursday. A little disappointed.

Room Tip: bought my overnight package from travel zoo. great location to walk to the falls, about 10 minutes.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review, November 6, 2012
Dear Trip Advisor Member,

Thank you for staying with us while visiting Niagara Falls. We appreciate your comments about our hotel. I am sorry that you were not able to enjoy all of the local attractions but hope that on your next visit you will stay with us again.

Gord Chow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 31, 2012

Family mini trip Oct 12-14. Hotel was located at the very end of the Falls view Rd, which was just perfect for us. It was quite and secluded. We had booked a Superior Falls view for 2 nites and what an amazing view it was. We were able to see both the Horseshoe fall and American Fall all in a single glance. We left the curtains open 24 hr, and just gazed at the fall. Spacious room and comfortable bed. It was a bit pricey for the room, but was well Worth it. Our 12 year old was even amazed by the view. There were restaurant conveniently located around the hotel to just pop out and get it to go then watch the night fall view from the room with dinner. Try the Restaurant on the 2nd floor of the hotel. Excellent. Definitely recommend it.

Room Tip: Ask for the Superior view on the upper level (18-31) which has excellent , excellent view of the fal...
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review, November 1, 2012
Dear Trip Advisor Member,

Thank you for your amazing comments from your stay with us! We are so happy to hear that your entire family enjoyed the view and your stay with us. We hope that you will join us again soon!

Gord Chow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 31, 2012

Having driven 10 hours from New York on the wrong side of the road!! We are from England we were very pleased with our hotel and our room Magnificent view overlooking the Falls at night with the anticipation of waking up with a view.Breakfast was included and very good value with a great view. If ever we are lucky enough to revisit we will stay here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review, November 1, 2012
Dear Trip Advisor Member,

We are so delighted to hear that you chose to stay with us for your first visit to Niagara Falls! I am glad that you had a great time with us and we hope that you will be able to visit again sometime!

Gord Chow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abbotsford, Canada
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 30, 2012

We stayed at this hotel as the capstone of a trip to Ontario...it was the first visit to the Falls by my wife - and we wanted to make it a special event. So, we booked a Fallsview room at the Marriott, partly because of the brand name, partly because of the proximity to the Falls. Parking was reasonable at $10/night. We had a suite on the 5th floor - and it was beautiful...the view was awesome, and we could enjoy the falls with the lights off, fireplace on, and a glass of wine in hand. In short, it was pure comfort for us. The next morning, we enjoyed the breakfast buffet and the omelette bar - and were still treated to a great view! All the staff we encountered were friendly, answered all our questions and were very helpful. I'd not have any problems returning or recommending this facility.

Room Tip: Don't cheat yourself...pay a bit more and get the Fallsview room - a city view is just a city vi...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review, November 2, 2012
Dear Trip Advisor Member,

We are very appreciative of your comments from your stay. We are happy that your stay with us was great and that you would love to return.

Gord Chow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Placentia
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 30, 2012

The staff was very helpful. They have currency exchange at the front desk. Check in was a breeze. We requested and paid for a Falls view room. We were there on Victoria Day and could see both the Falls and the fireworks from our room. We were near paths for walking. The dining room food was very good and we always ad the view.

Room Tip: Get a Falls view room! Large rooms.
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  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review, November 1, 2012
Dear Trip Advisor Member,

We thank you so much for your wonderful comments from your stay! I hope that we will see you again in the future!

Gord Chow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Marriott Niagara Falls Gateway on the Falls Hotel

Also Known As:
Marriott Gateway On The Falls Hotel Niagara Falls
Marriott Gateway On The Falls Hotel
Sheraton Niagara Falls
Sheraton Fallsview
Niagara Falls Sheraton
Sheraton Fallsview Hotel
Address: 6755 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W7, Canada (Formerly Sheraton Fallsview Hotel and Conference Center)
Phone Number:
Location: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Niagara Falls
#13 Business Hotel in Niagara Falls
#20 Romantic Hotel in Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Niagara Falls Gateway on the Falls Hotel 4*
Official Description (provided by the hotel):
The Marriott Niagara Falls Hotel Gateway on the Falls is the ideal place to stay for your next leisure getaway. Aptly named, the hotel serves as a "gateway" to all of Niagara, and its recent $15-million renovation and upgrade offers our Niagara Falls hotel guests a modern and trendy travel experience. For guests looking to experience the best that a Niagara Falls hotel has to offer, the Marriott Gateway Niagara Falls hotel is situated in the heart of the Fallsview Boulevard district, minutes away from area attractions, world-class wineries, golf and casinos. ... more   less 
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