The staff was very helpful. They have currency exchange at the front desk. Check in was a breeze. We requested and paid for a Falls view room. We were there on Victoria Day and could see both the Falls and the fireworks from our room. We were near paths for walking. The dining room food was very good and we always ad the view.

We stayed one night after flying into Buffalo airport at 11:15pm 27/10/2012 we didn't have a view of the falls but there was a large window outside the elevators that had a great view of the falls. The room was spotless and the beds were comfortable. We will def. stay here again.

This hotel hotel has a perfect location with a beautiful view of the water fall
The decoration is in modern style very fancy the room are spacious a lot and the break fast incredible. The restaurant has a perfect view but the food at the restaurant not was the best and very spence
I recommend go out to eat, a lot good restaurants close

I recently stayed at this hotel with my husband, mother and aunt. I booked a suite for us only to find that on arrival it was a family "suite". as you can imagine we were very unhappy as we were not a "family" we had been told that a suite was a living area with a bedroom on each side. There was no other room available so we had to takethe family suite for the night. The reception staff were very helpfull and we moved rooms for the second night of our stay to two separate rooms. The view from the rooms were spectaclar, but I would make sure that if you are looking to book a suit make sure it's what you ask for and not a family "suite". All in all we had a lovely stay at this hotel.