Stayed on January 26th for the Ice-wine festival. Room was clean, hotel was quiet, which was nice, staff was friendly. Hallway carpet is worn, pool entrance under repair. Have stayed here a few times before, and always thought this was one of the better fallsview hotels, but was a little disappointed on this visit. Was given a corner Upper Falls/Riverview room which had a peculiar shape and layout. No light in the shower. The TV in room movies did not work. Was looking forward to relaxing to a new movie after a long and fun day, but it did not work. Hotel offered to send repairman up at 9pm. Just what I want when I'm in my Jammies. Talked to tech support, they told me to try a few things that did not work. TV cabinet hinge was broken in room as well. Nice hotel, but getting tired. Bed, not that comfortable (especially compared to Hilton the night before). Weird, big square pillows, not comfortable. I stayed 1 night. Stayed at Hilton the night before in a MUCH nicer room, no comparison. Is it asking too much for the TV movies to work on the 1 night I am there? No compensation offered, not even a cup of coffee at Starbucks. It's the gesture that counts. Too many other choices, I will not be back.