Stayed in Jan-2013 during weekday. Bought a package from Xzoo for the 1st time, which I regret. I'm a loyality member for Marriott and always liked their hotels. So grabbed this offer. I guess the package was on promotion that's why I got the cheapest noisy room right besides the elevators. Couldn't sleep for the night. The hotel was almost empty, I couldn't believe they gave me the worst room just because Xzoo sold it. Will never buy from the zoo again. It's poor judgement from the hotel too, to lose a loyal customer.
Staff from bellboys to front desk, to housekeepers were barely smiling. The only two staff greeted us in the morning are two gentlemen from the Engineering Dept. who we met in the elevator. They asked how do we enjoy our stay and wished us to have a good day. Due to the place was very quiet and slow, the staff seemed all laid back and half-sleepy.
Room was small and very old, wall papers are falling off. But it's clean, at least there's one good thing about it. As I mentioned in my previous review, I worked in the hospitality industry for many years, found this offer (between the zoo & the hotel) is totally acceptable. Valet parking is $25, internet $10 plus taxes, the package is not cheap at all.
- Official Description (provided by the hotel):
- The Marriott Fallsview Niagara Falls Hotel & Spa has the enviable distinction as being the closest hotel to Niagara Falls. As the area's premiere AAA Four Diamond, five-star luxury hotel in Niagara Falls, this Marriott Niagara Falls Hotel overlooks the majestic waterfalls and is located just minutes away from a variety of exciting attractions and casinos, as well as the Scotiabank Convention Centre. ... more less
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- Also Known As:
- Marriott Niagara Falls Fallsview Hotel Niagara Falls
- Marriott Niagara Falls Fallsview Hotel And Spa
- Niagara Falls Marriott