Stayed in Jan-2013 during weekday. Bought a package from Xzoo for the 1st time, which I regret. I'm a loyality member for Marriott and always liked their hotels. So grabbed this offer. I guess the package was on promotion that's why I got the cheapest noisy room right besides the elevators. Couldn't sleep for the night. The hotel was almost empty, I couldn't believe they gave me the worst room just because Xzoo sold it. Will never buy from the zoo again. It's poor judgement from the hotel too, to lose a loyal customer.
Staff from bellboys to front desk, to housekeepers were barely smiling. The only two staff greeted us in the morning are two gentlemen from the Engineering Dept. who we met in the elevator. They asked how do we enjoy our stay and wished us to have a good day. Due to the place was very quiet and slow, the staff seemed all laid back and half-sleepy.
Room was small and very old, wall papers are falling off. But it's clean, at least there's one good thing about it. As I mentioned in my previous review, I worked in the hospitality industry for many years, found this offer (between the zoo & the hotel) is totally acceptable. Valet parking is $25, internet $10 plus taxes, the package is not cheap at all.
- Also Known As:
- Marriott Niagara Falls Fallsview Hotel And Spa
- Marriott Niagara Falls Fallsview Hotel
- Marriott Niagara Falls Fallsview Hotel Niagara Falls
- Marriott Niagara Falls
- Niagara Falls Marriott
- Official Description (provided by the hotel):
- Twenty-three story four diamond, five-star hotel just 90 meters from the Falls. Use the Skywalk from hotel to get to Niagara Fallsview Casino. Hotel is minutes away from Marineland, Maid of the Mist Boatride, Journey Behind the Falls and all other Niagara Falls Attractions. ... more less
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