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Susan's Villa: Traveler Reviews

5481 Ontario Avenue, Niagara Falls, Ontario L2E 3S4, Canada
Hotel amenities
Susan's Villa
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23 reviews from our community

    Trip type
Traveler rating
    16
    4
    0
    2
    1
Date Rating
Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great spot to stay”
5 of 5 stars Reviewed July 17, 2012

We have just returned from a wonderful 2 night stay at Susan's Villas in Niagara Falls. We were 4 adults and 2 children aged 5 & 7, and stayed in the spacious 2 bedroom Domino Suite which suited us perfectly. We were welcomed by Edwin, who kept us entertained through our stay with his lovely cheeky nature and jovial banter. Thanks you also to Susan - there was not a spec of dirt to be found here and the breakfast was absolutely excellent! Perfect location, central to everything, free wi-fi, plenty of parking spaces. Thank you for a great stay and making our family feel so welcome.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask sonia3144 about Susan's Villa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan-R-Edwin, General Manager at Susan's Villa, responded to this review
July 19, 2012
Thank you Sonia for this great review.

It is easy to be friendly to nice and great people!
You are welcome here anytime.

Susan and I wish you the BEST for the future.

Edwin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Blanc, Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Like staying with family, in a good way! :)”
5 of 5 stars Reviewed July 10, 2012

Our family of five stayed at Susan's Villa in Niagara Falls and we loved it! Edwin and Susan are wonderful hosts! We stayed in the Domino Room, which had 2 bedrooms, and it was very comfortable, plenty of room and we never felt crowded. The room was very clean, and the closets were very nicely sized. It really felt like I was staying at a family member's house, and we made a lot of use of the common room outside of our room, which was great for relaxing and hanging out. It was so good to go there after a long day of walking around.The location is just a short walk to the Falls and Clifton Hill. Susan made an excellent breakfast each morning, we couldn't stop talking about the bacon! Edwin and Susan were both so sweet and friendly, it was sad saying goodbye, and the big hugs we got from them made me feel like I was leaving my mom and dad's house :) It really made a big impression on me. We will definitely make this our home away from home when we return to Niagara Falls!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask tina197 about Susan's Villa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Susan's Villa, responded to this review
July 12, 2012
Thank you very much for this great review.

Susan and I liked you very much too!
Hope to see you again.

All the best for the future to all of you.
Edwin
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Ireland
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
37 helpful votes 37 helpful votes
“Super location, friendly staff”
4 of 5 stars Reviewed July 9, 2012

The location of Susan's villa is really great. You can walk to the falls and the centre of Niagara from there very easily. There is parking next to the house too. We had two rooms, one of which slept 4 and had a fold out bed in the wardrobe too. There was a bathroom in between the two rooms, and the other room had a double bed too. The place was really comfortable. We got there quite late at night though and I was led to believe that arriving after 11 would mean that nobody would answer the door. There was free Wifi and breakfast was served at 9 sharp. There was a problem with the hot water there, so I had a freezing cold shower with the force of Niagara Falls behind it! I am sure that was a temporary problem though and overall I have to say that it was a great place to stay!

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Travelbug1981Ireland about Susan's Villa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Susan's Villa, responded to this review
July 12, 2012
Thank you for this nice review.
I hope to see you again.
Edwin
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Gatineau, Quebec, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
“Terrific experience, it's a must comme back”
5 of 5 stars Reviewed November 8, 2011

very spacious room with 2 bedrooms, private bathroom, fridge and tv in the room, extremelly clean.
Family trip with a toddler and he loved it!
The breakfast was tremendously huge and delicious (and we have a very big appetite!)
They gave us very good tips for our tours, free parking and the keys to come and go whenever we wanted to.

We look forward to stay here next time.

Couldn't ask for a better location, everything is at walking distance.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by M4risol for Niagara Falls
Ask M4risol about Susan's Villa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan-R-Edwin, Manager at Susan's Villa, responded to this review
November 9, 2011
Thank you very much for staying here and for this super review.

We hope to see you again. We also would welcome referrals very much.

Thanks again, Edwin
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Montreal
1 review
1 helpful vote 1 helpful vote
“very accomodating for the baby”
4 of 5 stars Reviewed October 21, 2011

We stayed there 5 days with a 7 months-old baby. They had a foldable crib and a high chair, as well as a standard bath in our suite to accomodate the baby's needs. Susan was absent and Edwin agreed to let us cook our own food, since I have a very strict diet to follow (soy and milk proteins intolerance). It is located about 10 minutes walk to the waterfalls, therefore very practical. Less luxury than at some condos, but much more accessible for our baby and our wallet.

  • Stayed October 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask nathpick about Susan's Villa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan-R-Edwin, Manager at Susan's Villa, responded to this review
October 30, 2011
We have great guests. Testimonials sent by past guests to many web sites besides trip advisor show that. If something could be changed for the better...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Susan's Villa

Address: 5481 Ontario Avenue, Niagara Falls, Ontario L2E 3S4, Canada
Region: Canada > Ontario > Niagara Falls
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kids Activities Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #31 of 65 B&Bs / Inns in Niagara Falls
Price Range: $$
Official Description (provided by the hotel):
TOP TOURIST ACCOMMODATION + GUEST HOUSE = SUSAN'S VILLA - BED & BREAKFASTThe VILLA is IDEALLY LOCATED. Walk in a few minutes to the FALLS, Casino, Clifton Hill and most other Tourist Attractions. Everything in WALKING DISTANCE!BREAKFAST: very good and always praisedA SUITE in this SUPERB HOUSE would be just perfect for you. There are 2 SUPERIOR SUITES (sleeps 6-7 each) and 2 EXCELLENT SUITES (sleeps 5 each). Each suite has 2 rooms and a full bath room. Executive style! All suites occupied: up to 22 guests can sleep!Most things are FREE: parking, cable TV, Wi-Fi, phone (call free within N. America), Barbeque, bikes, use of deck, balcony, and....and.... friendly, humorous hosts. Also free: Help, Advice, Smiles!PRICES: Budget & Family Friendly. A WHOLE SUITE at the Villa usually costs LESS than just a ROOM elsewhere!Honest pricing. Offered prices are always including everything. NO Taxes or fees in top of it.Honest PRICING: ALL offered prices are inclusive price. NO extra taxes or funny fees added!!!GUARANTEE: If you find a lesser priced written offer for a private accommodation with a similar quality as ours we will BEAT this price! We need your patronage!The VILLA: gorgeous, air conditioned, modern, tasteful furnishings, carpeted floors. You just have to love it! Nothing else is possible! The Niagara River, a tennis court, and a very nice PLAYGROUND are only 1 block away.Two SUPERIOR suites are upstairs. Both are beautifully furnished, have a very comfy queen bed and a sofa bed for 2. A cot added up to 5 people can sleep in the grand room. The Domino’s 2nd room has a queen bed; Pine’s a sofa bed for 2 and a cot or twin. Two EXCELLENT suites (Italian and No Name) are on the main floor. Both have a queen bed in 1 room. The 2nd has a sofa bed for 2 and a twin. 5 people sleep well in either suite. All have a hair dryer, clock radio and a fridge. ... more   less 
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Susan's Villa
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