very friendly staff nice indoor pool decent breakfast very clean hotel & room, couldve been little more shampoo & conditioner & free parking wouldve been nice.there was no load noises for our weekend stay, even the pool was not load. this hotel and staff looked after all needs.staff extremely very friendly and helpful. i reccomend this hotel to anyone and will be for sure returning for another stay.

It's all about the location - this hotel is right off the strip so very close to all the action- but was quiet enough in the evening.
The rooms are comfortable and clean but dated. We booked a family roon with an extra queen bed/tv in a separated room - good value for our family as we didnt have to pay for an extra suite.
The downside was that they did not have elevators and we had to walk up a couple flights of steps with a stroller.
The indoor pool was a great bonus and the rooms adjoining the pool are a great idea - there is a sitting area/terrace for parents to watch by their rooms while the kids are in the pool. Although smallish in size the kids enjoyed it.
Parking was plentiful despite a busy weekend.
Free breakfast included but was all cold items (you werent allowed to heat up the hard boiled eggs they served in the microwave) except for toast. Lots of prepackaged waffles, muffins, some toast, yogurt - the basics. It was very difficult to get a table and they didnt have enough room for all the hotel guests.
(Stayed at the Hampton Inn on a previous trip - see my review - and the breakfast included was far superior)
Would I come back? maybe - if the price were right.

I have been staying at the Comfort Inn on Clifton Hill every time I visit Niagara Falls since approx. 1998 or so. It was one of the hotels you could stay at if you booked your stay through the Casino. This package is no longer available but the staff has made me feel very comfortable and very welcome for every stay I have had. Over the years they have helped me enjoy every minute of my time in Niagara Falls and have kept me up to date with anything new that happens... and over the years it has been quite a bit. Niagara Falls used to be pretty much closed up for the winter but now it's booming, especially since they started the Festival of Lights and Niagara Falls New Years Party! In all those years, I have never once had any incident that displeased me. All your necessities are within this hotel, it has an indoor pool, buffet breakfast, lots of parking and it's right on clifton hill where all the fun is! They often able to offer discount tickets to local entertainmentas well.

I will start off by saying that I knew what I was getting when I booked this hotel. I picked it because we were there for New Years Eve and everytime I've been in a hotel New Years Eve there are rooms booked by noisy drunk teenagers and this time was no different. They always choose the fire alarms as their target for fun and again this time was no different. Of course, this is not the fault of any hotel. How can they know who the people are that will do this. I didn't want to be in a highrise hotel and worry about dealing with Fire Alarms so compromising on the quality was my choice.

We stayed in the family suite which opened up to the pool. The suite had a table outside by the pool and that was really convenient. We had a place to eat breakfast comfortably. The rooms in this hotel have always been clean when we've stayed here so that isn't a problem. The place needs to be updated badly. The blankets even though were clean looked like they had been washed a few too many times. The TV in the bedroom was older than me I think. That wasn't even the biggest problem, it was screwed on to a table that was shorter than the bed so watching it was near impossible. We were going to place it on a table but then found out it was actually screwed on to what may as well have been a footstool. My husband is a real TV watcher so he was completely disappointed. The bathrooms aren't really big enough for a family of four. Nowadays most hotels have half decent countertops so you can bring along your own things and have plenty of room. This is not really the case here.

I have to say that the staff has always been amazing everytime we've stayed there. This isn't the kind of place where people are wearing suits and barely crack a smile when you're checking in. I felt like I was dealing with humans that actually liked their jobs. The location can't be beat with plenty of parking. The only problem really is the decor and maybe it doesn't really matter because they can still draw in crowds because of the location. The pool is very clean and the hot tub was actually emptied cleaned and refilled. We weren't really impressed with the breakfast options either, but that might just be our taste. Thankfully the Tim Hortons was just a short walk away. I almost feel bad saying anything negative but I am hoping that they will update their place a little so I don't have to stay anywhere else when I go to the Falls.