Had dinner at Alice Fazoolis Mississauga last Friday Night and the Salmon was great. However, I asked for a Brown Cow with no ice and the waiter returned with a Brown Cow with Ice. The waitstaff seem sloppy, distracted, worn out. Waitstaff would come to our table and ask one person for their order and walk away and the rest of us was wondering why our order was not taken at the same time. I also booked a birthday dinner in early November at Alice Fazoolis in Oakville and was asked if I wanted champagne or a dessert for the birthday guest. I picked champagne. The service was lacking there also and the waiter never bought any champagne. Staff don't seem to be on the same page, there is a disconnect, some walk around with a glazed look in their eyes. Quite noticeable. Usually you expect that your waitstaff are aware that you are at your table, they pay attention when taking your order and don't wander off in a daze, or act like a robot. The waitstaff have no personality or life to them. It is as though their body is at work but their mind is not and it might be all that stupid texting that everyone does nowadays. Well, it is showing up in the service. But the salmon was still good.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.