This would be my 2nd time staying at this hotel. The staff each time has made me feel as though I was staying at my own home. During this visit I was not feeling well, Rosalina who works at Residence notice this while I was getting breakfast one morning. She suggested thank I drank 2-3 cups of "Red Rose" tea later that evening and made a point for me to get some rest. Well I have to say that I felt much better the next morning. Even though I wasn't home in the "states"; she made me feel as though I was home with friends & family who would have told me the same thing she said "get some rest". Thank you Rosalina for everything and thank the staff at Residence Inn for making each guest feel important.