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“A Gem!” 5 of 5 stars
Review of ALT Hotel Toronto Airport

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ALT Hotel Toronto Airport
3.0 of 5 Hotel   |   6080 Viscount Rd, Mississauga, Ontario L4V 0A1, Canada   |  
Hotel website
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Hotel amenities
Offers & Announcements
1Night 8days park.at $174
Ranked #3 of 60 Hotels in Mississauga
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“A Gem!”
5 of 5 stars Reviewed February 8, 2013

I found this hotel quite by accident when I missed my flight and had to return to the airport in only a few hours! The room was pristine, the bathroom sleek and the price reasonable. But, most of all, they CARE ABOUT THE ENVIRONMENT!!! Recycling bins, low-flush toilets, adjustable lighting....and the staff was fabulous. Plus, love the outfits, apparently from a Quebec designer. Highly recommended.

Stayed January 2013, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicolas L, Manager at ALT Hotel Toronto Airport, responded to this review, February 11, 2013
Dear Reviewer,
Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Alt Hotel Toronto Pearson.

Whilst we are sorry that you found us by accident due to missing your flight, I was very pleased to hear that the team of the hotel looked after you during your stay with us.

We hope to welcome you back to the hotel in the near future and perhaps next time it will be a planned visit.

Kindest regards,
Nicolas Lazarou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

427 reviews from our community

Traveler rating
    230
    154
    34
    5
    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed February 8, 2013

Inclement weather required that we head to the airport a day before travel. Calling around we quickly decided to give ALT hotel a try - convenient, close to Viscount Discount covered parking garage and on the link train into the airport. Took advantage of the $99 introductory night rate and used the tripadvisor bonus to get $10 credit for the ALTateria (food venue) and also extended check out time to 1pm. This was a nice bonus as we were not flying out until 3pm. This is a new hotel, so rooms are fresh and modern. Similar to staying in a condo - exposed concrete walls, high ceilings. Wifi was included. Room consisted of glass shower bathroom, queen bed with 1 night table, desk and chair. No frills, but your only staying over one night in most cases. Blackout drapes make the room quite dark. Solid concrete walls work wonders for sound control, you do not hear the planes or airport noises. There is a small workout gym on the upper floor and pool table, bar lounge area with fireplace on the lobby level. No onsite full service restaurant, but fresh food options of prepared meals is available at the ALTateria. Quick walk outside to get to the link train, even in the winter it's not a problem making the crossing without coats.
Great rate included reduction in cost of long stay parking in the Viscount Parking Garage, which is covered and great during winter stays, as when you return no car to clean off.
If taking advantage of long stay parking be sure to get a paper print out of your check out receipt. They offer to email it to you and told us it wouldn't be needed to get out of the car park, luckily I still had a printed copy made as when we exited the garage they couldn't find our prepayment information. We had to search for the receipt, but then we could tell them which room we had been in (hard to remember after 2 weeks holidays). Check in and out of the ALT hotel was quick, but the return check out of the parking garage meant waiting at the intercom gate for over 15min while they tried to sort it all out, this was at 1am in the morning and all we wanted was to get driving home. Small problem they will need to work on. Otherwise would strongly recommend the property as an airport hotel ALTernative :)

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
5 of 5 stars Reviewed February 8, 2013

I had booked a conference room for a meeting on Feb 5 2013, as well booked rooms for guests travelling from Vancouver and PEI. The proximity to the airport and LINK train, excellent. Spaces, rooms, and the lobby lounge were just right and really cool. The staff is exceptional, very attentive, friendly, and professional. An all around positive experience. I would not hesitate to book at ALT Pearson again. I would also happily recommend that others enjoy this wonderful new hotel!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quebec, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 6, 2013

I stayed at the Alt for one night on an outbound flight and one on my return. I took advantage of their parking package which was seamless and provided exceptional value.

The front desk staff is great even at 3:00 AM. The rooms are very comfortable and clean. The decor is chic and contemporary.

Like the concept, like the Hotel and would stay again.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicolas L, Manager at ALT Hotel Toronto Airport, responded to this review, February 8, 2013
Dear Reviewer,
Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Alt Hotel Toronto Pearson.

I was delighted to hear that you overall enjoyed your stay with us on this occasion and we very much look forward to welcoming you back in the near future.

Kindest regards,
Nicolas Lazarou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed February 3, 2013

Great design, excellent value, and on the free tram line. Highly suggested.

They just seem to get everything right. This includes fast internet without logins and passwords.

I've been parking in the Viscount garage for some time, and together with this hotel, they make for an efficient, easy airport experience.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicolas L, Manager at ALT Hotel Toronto Airport, responded to this review, February 5, 2013
Dear Reviewer,
Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Alt Hotel Toronto Pearson.

I was very pleased to read that you felt the hotel has got everything right, indeed our location adjacent to Pearson Airport and easy access to the new Tram link train makes the Alt Pearson a great choice hotel.

Thank you once again for your feedback and we very much look forward to welcoming you back in the near future.

Kind regards,
Nicolas Lazarou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatoon, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2013

Really enjoyed my quick stay here. Convenient location, right at the end of the LINK train to Pearson Airport. Friendly front desk staff. Clean, modern, and comfortable room. Really no complaints!! Would stay here again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicolas L, Manager at ALT Hotel Toronto Airport, responded to this review, February 5, 2013
Dear Reviewer,
Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Alt Hotel Toronto Pearson.

I was delighted to hear that you overall enjoyed your stay with us on this occasion and we very much look forward to welcoming you back to the hotel in the near future.

Kind regards,
Nicolas Lazarou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 2, 2013

Stayed at the Alt in late January and it was a very good stay. This hotel has only been open for 7 months and it shows, its new, fresh, and modern. The hotel is very well located from Pearson airport with a convenient sky train from the airport to the hotel.
I booked a room via the Alt site and all my requests were honoured. I had a corner room fantastically located on the top floor(14th) and away from the elevator. The room was "L" shaped with a corner window with a clean modern feel and look. The rooms are sparse with amenities and are not well appointed. The rooms are very basic without a closet, iron,dresser, mini-bar, coffee machine, etc. This hotel is meant for short or overnight stay, but this should not take away from the quality of the stay. The beds are very comfortable and the washroom is smartly done with a walk-in shower and european wall mounted toilet. I'm not sure that the quality of the materials and the fit & finish will stand the test of time....
I highly recommend checking your bill before check-out for unforeseen errors. This is new hotel with young unexperimented staff and mistakes are bound to happen.
I enjoyed my stay at the ALT and would recommend it for a short or "fly in and out" stay.

Room Tip: Ask for corner room facing the airport
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicolas L, Manager at ALT Hotel Toronto Airport, responded to this review, February 5, 2013
Dear Reviewer,

Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Alt Hotel Toronto Pearson.

I was delighted to hear that you overall enjoyed your stay with us and found our location very convenient to the terminals via the new Link Train.

In regards to our room design, you are right in saying we are a basic no frills concept with limited amenities, however I would like to take this opportunity to let you know that the bedrooms do indeed have a wardrobe. This is located just behind the full length mirror in the room and inside this wardrobe you will find an iron and ironing board that our guests can use. We also have a drawer for storing items in the bed base which again gives our guests some additional storage for their use.

I am sorry to hear that you had some errors on your invoice at departure, and I do hope the team was able to correct them for you.

Thank you once again for your feedback and we very much look forward to welcoming you back to the hotel in the near future.

Kind regards,
Nicolas Lazarou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ALT Hotel Toronto Airport

Address: 6080 Viscount Rd, Mississauga, Ontario L4V 0A1, Canada
Phone Number:
Location: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Mississauga
#4 Romantic Hotel in Mississauga
#7 Business Hotel in Mississauga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — ALT Hotel Toronto Airport 3*
Number of rooms: 153
Official Description (provided by the hotel):
Being ALTernative means moving in new directionsAre you looking for a trendy and stylish hotel that reinvents the concept of the hotel stay? Look no further - you've found it!ALT is the balance between modernity, a dynamic and colourful ambience, comfort, and well-thought out location.At ALT, eco-responsability means doing away with room service, valets and doormen: ALT focuses on your needs, on the essential things that bring added value to your stay.Our "service light" approach allows us to offer guests a unique rate: the same price, every day, all year round!More than a stop at an airport hotel, ALT Hotel Toronto-Pearson offers ultra comfortable rooms with original and intelligent design.When you choose ALT, you are opting for a hotel with centralized free wireless Internet access and much more!The ALT Hotel banner belongs to Groupe Germain Hospitality, a Canadian family owned company, pioneer of the Hotel-boutique concept, with its headquarters in Quebec City. ... more   less 
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Also Known As:
ALT Hotel Toronto Airport Mississauga, Ontario

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