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All reviews the link free train toronto airport rooms are small parking garage sheraton gateway comfortable bed catch an early flight easy access an overnight stay convenient location love this hotel stayed one night park and fly monorail pearson lobby
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Reviewed September 1, 2012

ALT Hotel at Pearson Airport in Toronto was perfect place to meet with other colleagues from North America. Perfect location, I mean it’s directly at the airport. Wow! Super service with very helpful staff. The food we ordered was excellent! EVERYTHING worked perfectly.

Date of stay: August 2012
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank parefred
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicolas L, Manager at Alt Hotel Toronto Airport, responded to this reviewResponded September 3, 2012

Dear Reviewer,

Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Alt Hotel Toronto Pearson.

I was delighted to hear that you found our hotel a perfect place to have your business meeting and very pleased to hear that you enjoyed our Food offering at the hotel.

We very much look forward to welcoming you back in the near future.

Kindest regards,
Nicolas Lazarou
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2012

The hotel is nice the room ok great HD TV's with limited channels and definite satellite issues! They charge for everything here $15.00 to park and an ala carte breakfast cost that rivals any full service property on the strip. You can get better value including water and continental breakfast near YYZ! They also have those annoying multiple use shower gels, shampoo and no soap, I asked for the usual sealed bath products and there is none here. I think Group Germaine has a little work to do if they want to attract a steady business clientele.

Date of stay: August 2012
Trip type: Traveled on business
1  Thank circuitdogg305
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicolas L, Manager at Alt Hotel Toronto Airport, responded to this reviewResponded August 28, 2012

Dear Reviewer,

Thank you for taking the time to write a review on Tripadvisor following your recent stay at the ALT Hotel Toronto Pearson.

We certainly appreciate the feedback you have shared with us, however I was sorry to hear that you did not enjoy the services that ALT Hotels provides to our guests.

ALT Hotels offer an alternative experience to travellers who wish to personalize their stay. Our a la carte offering allows our guests to select the basic luxuries they require during their visit.

Being Alternative also means being eco-responsible and the property has many eco-friendly feature like our geothermal heating and cooling systems. The Fruits and Passion bath products found in each guest bathroom are exclusive the ALT Hotels. Its format is an alternative to the traditional individually sealed amenity and is also a green gesture to reduce waste.

Thank you once again for sharing your feedback and we do hope we have the pleasure of welcoming you back to a Germain hotel in the future.

Kind regards,

Nicolas Lazarou
General Manager

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Reviewed August 20, 2012

I was fortunate enough to have a chance to try this hotel just a week or so after its "Soft" opening and before the official opening. My family and I used it just before a long trip to Africa. I am from Toronto and have stayed at most of the YYZ hotels at one time or another. All I can say is that I am glad that we now have an Alt and finally an alternative to that overpriced/hyped hotel at T3 (you can guess the name). Nicolas and his staff were a dream, the hotel was great and the style is very European, which is a good thing in my family's books. I can't wait to use them again.

Thanks Nicolas and Alt Toronto. Welcome to YYZ!

Date of stay: July 2012
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank CSF1331
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicolas L, Manager at Alt Hotel Toronto Airport, responded to this reviewResponded August 21, 2012

Dear Reviewer,

Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Alt Hotel Toronto Pearson.

It was a pleasure to welcome you and your family to our brand new hotel and have you as our guests prior to your trip to Africa.

I am delighted to hear that you enjoyed your stay with us on this occasion and we most certainly look forward to welcoming you back to the hotel in the very near future.

Kindest regards,

Nicolas Lazarou
General Manager

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Reviewed August 11, 2012

Cancelled flights meant an unexpected nights stay in Toronto. We found The Alt by chance and are so pleased we did. Staff were extremely friendly and welcoming. Trendy new rooms with views over the airport. So lots to watch with no airport noise. Excellent value for money. Nice healthy food options available which tasted really good. Easy access to and from the airport terminal using the air train.

Date of stay: August 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Susan H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicolas L, Manager at Alt Hotel Toronto Airport, responded to this reviewResponded August 16, 2012

Dear Reviewer,

Thank you for taking the time to write a review on Tripadvisor following your recent stay at the new Alt Hotel Toronto Pearson.

Cancelled flights are never an enjoyable situation to be in however I was very pleased to hear that we were able to assist you with accommodation during your time of need and that you overall enjoyed your stay with us.

I am also delighted to hear that you had an opportunity of enjoying our new Altcetera Grab & Go food service area and that you found the quality of the food both healthy and tasty.

Thank you again for taking the time to share your experience with us and we very much look forward to welcoming you back to the property in the future with a hope that it will not be due to a cancelled flight.

Kindest regards,

Nicolas Lazarou
General Manager

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Reviewed August 9, 2012

This really is a brand new hotel. We stayed on night of 6th August (in Room 901). It is called ALT (Alternative) - presumably an alternative to the Sheraton - the nearest other hotel. Yes its on the Airport and Room 901 has magnificent views of both terminals and the runway (and yet the planes cannot be heard much). I was told proudly by the receptionist that it had only been opened for 5 weeks and that it is part of a larger hotel chain based in Montreal. Apparently they can be full with cancelled flights - luckily it was quite when we were there.

Postives: its brand new; really excellent Queen sized and comfortable beds We had a twin Queen). Its on the first of 3 stops on the skytrain so literally minutes from the terminals. We got a good deal through a dot.com site. Pool table in lounge and unusual/ modern decor. Nice bar area and self-service food. Very colourful decor. Ipod Docking station and Samsung flat creen TV

Negatives: Parking which is next to the hotel was an xtra $15 per night; food was extremely expensive for basic and small portions. Room looks nice but on closer inspection decor is poor - plinths of beds appear to be fibreboard and beginning to get scuffed. The ceiling appeared to be a rough unfinished surface (painted brown); the swing doors to the bathroom had a 5cm gap down the middle (when closed) - allowing no privacy and there were paint marks/ concrete on the laid wooden floors in the bathroom. So not perfect.

Room tip: Make the most of it whilst its new! We stayed in 901, just across the corridor from 911! May be some of the other floors/ rooms are finished more perfectly. Only share a room with a good friend or relative otherwise they might see you fully naked through the bathroom doors!
Date of stay: August 2012
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank andrewbr2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicolas L, Manager at Alt Hotel Toronto Airport, responded to this reviewResponded August 16, 2012

Dear Reviewer,

Thank you for taking the time to write a review on Tripadvisor.com following your recent stay at the Alt Hotel Toronto Pearson.

I was delighted to hear that you overall enjoyed your stay with us on this occasion. The location of the hotel as you have mentioned is quite ideal for guests who would like to stay close to the airport, and best of all there are no shuttle buses to wait for simply hop on the link train service and arrive at the terminal in minutes.

I would also like to take this opportunity to let you know that if you book on our Alt web site you enter in a chance of winning a room for $1 as we do a daily draw for guests who book directly with us.

In regards to your feedback on our Altcetera Grab & Go food offering I would like to once again thank you for your comments. As this is a new service that Alt Hotels are offering, we will certainly consider this going forward.

Thank you once again for taking the time to share your experience with us and we very much look forward to welcoming you back to the hotel in the near future.

Kind regards,

Nicolas Lazarou
General Manager

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