We stayed overnight Feb 18/13 before leaving for Mexico. we had the package with 1 night's accommodation and 15 days parking. When I booked it, they said they had covered parking, but they did not say it was another building not hooked to the hotel. It was a 5 storey building with no elevator. Also we always leave our winter coats in the car when we go away on holidays. So you left your coat in the car, and had to walk down 4 flights of stairs and walk along a sidewalk to the main hotel which was cold. The staff at the front desk were really nice. The room was fine, and clean. We had dinner in the restaurant/lounge on the main floor off the lobby. The food was fairly good, and the service was okay. We requested a wake up call and got it. The shuttle to and from the airport was fine. BUT when you arrive back at the airport it tells you to get your luggage and then call for the shuttle. We were at Terminal 1, and when I called the woman asked if we had our luggage and I said yes. She said to go down 1 floor from the arrival floor and get the shuttle bus there. I asked what pole number and she said oh there is no pole number but it is well advertised and you will have no problem. We went down 1 floor and came into a long area with an arrow saying hotel shuttles so we walked down to the left of the doors and waited and waited. Finally another shuttle bus driver who saw us standing there freezing asked my husband which one we were waiting for and when he said Delta, he said you are in the wrong place it is S5 which was at the complete other end. If the other shuttle driver had not told us were to go, we would have missed the shuttle bus. They should correct this problem immediately, so no one else will have to wait like we did.

Hello back to share the rest of our mini getaway; March the 1st & 2nd , We were attending a wedding as well as a time away for ourselves , and a treat for our wee one .
From the time we made our reservations to our arrival , at the front desk; very pleased thankyou again Joanne , We were treated plesantly ,and knew we made the right choice .
Our room on the 7th floor room # 730 was a welcome feeling from the moment we entered , spacious ,clean ,fresh . Our room request was as requested , Bathroom was clean and well stocked wih towels ect. decor tastefully done. lots of hot water shower pressure was great,
Parking was good covered parking , no vandalism, we felt safe.;walking to and from our vehicle ,
Our maid Winnifred from normally 10th floor was so friendly and caring and nothing was too much when asked for extras .a big smile and if you need anything just ask , so friendly we give you winnie a 10+ thanks ,you are very caring .
Breakfast buffet thankyou ,our host and hostess was eagar to know we had all we needed , so friendly and thier concern for our needs was very welcome.
well priced , well prepared , and presented .
The pool and hot tub area was clean and secure , plenty of towels
Upon checking out Bryan was helpful and plesant ,asked if all was to our satisfaction ;which we assured him it was , we were very very pleased , Thankyou one and all .we will come back again ,

I have stayed in this hotel three times in 2012. I plan my vacations so that I can reside there. I don't consider any other hotels. I know all the people who work there by name, and now consider them close friends. I have even emailed various people to keep in touch after arriving home.
The hotel manager and staff could not be any friendlier, helpful, or efficient.

recently used the park, sleep and fly option at the Delta. Reception was friendly and helpful. Room was clean and tastefully decorated. Lots of hot water with good water pressure for showers. Covered parking for one week was included in our package and there were no issues with any vandalism or theft to our vehicle upon our return from our trip. Airport shuttle was efficient....only a two minute wait for the shuttle to return to the hotel from the airport....would use this hotel again and would highly recommend.