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Delta Toronto Airport West: Traveler Reviews

3.5 of 5
5444 Dixie Road, Mississauga, Ontario L4W 2L2, Canada
Hotel amenities
Delta Toronto Airport West
Ranked #19 of 57 hotels in Mississauga
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311 reviews from our community

Traveler rating
    96
    107
    64
    28
    16
See reviews for
Families
62
 
Couples
85
 
Solo
31
 
Business
90
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Senior Contributor
46 reviews 46 reviews
40 hotel reviews
Reviews in 38 cities Reviews in 38 cities
21 helpful votes 21 helpful votes
“Fine place to stay”
4 of 5 stars Reviewed January 24, 2013

As this hotel is in an industrial area, the only reason to stay here is the hotel's proximity to the airport.

The staff was very helpful. As others have noted, the standard rooms are quite small, but okay for one person. Bed was comfortable, heating unit was very quiet, plumbing worked fine, no noise from other rooms, clean rooms, and that's what's important. Hotel is a bit dated looking, but not a big deal. Business center in the lobby with two computers is very convenient, and the Toronto Globe and Mail and the National Post complimentary.

We did not eat at the restaurant. Food may have been good, but seemed very high priced, e.g. $20.00 for the basic weekday breakfast buffet. Bar prices very high as well.

There was a coffee stand in the lobby, but the hotel charged for it. Seems odd... this is most often complimentary. There was a coffee maker in the room for coffee. But over a three-day stay, each day there was only one tea packet left, and green tea (who drinks green tea?) at that.

But again, not much in the surrounding area other than an A&W and Subway, so the hotel has a captive audience for food and drink.

Stayed January 2013, traveled on business
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Ask billywilliams2 about Delta Toronto Airport West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsAKDeltaTAW, operations manager at Delta Toronto Airport West, responded to this review
January 25, 2013
Thank you for sharing feedback of your visit in this detailed review! We are glad to hear that you enjoyed your stay and that our facilities and services met your expectations. Your comments have been forwarded to all concerned and will be addressed by our management team.
Thank you for staying with us. We look forward to welcoming you again at Delta Toronto Airport West.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“This hotel is looking tired”
2 of 5 stars Reviewed January 23, 2013 via mobile

This hotel has not been refurbished in 20 years! It's looking really tired. The staff are friendly and courteous but staff can smile so much. A crappy old hotel doesn't improve much with smiles.
Examples of old
1/ No WiFi in rooms, only wired Internet. For $15 extra, you can get a WiFi room. But then no extra plugs available to connect your computer. That for me shows how this hotel is not client focused. It's no longer the 80's when travellers didn't travel with technology that needs power or recharging.
2/ Old TVs as well. Forgot that these still exists in a modern country like Canada.
I'm amazed that Delta allows it brand to be associated to this low business standard which is out of touch with the needs of its clients. I haven't stayed in a Delta in a few years. If this is what one can expect, i certainly will avoid this chain. And anyway this chain will likely not survive and die a slow death.
WAKE UP DELTA HOTELS!

Stayed January 2013, traveled on business
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Ask BobbyB380 about Delta Toronto Airport West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsAKDeltaTAW, operations manager at Delta Toronto Airport West, responded to this review
February 4, 2013
Thank you for writing a review following your stay at our hotel. We appreciate that you took the time to share your feedback and to point out opportunities to improve our facilities and services.
Delta Hotels and Resorts is currently undergoing an extensive repositioning of the Delta brand. This involves renovating existing hotels and introducing new properties to deliver the most upscale guest experiences in the four-star, full-service hotel category in Canada. We continue to introduce our new Mode guest room which features the most modern design and techno-enabled guest spaces in the Canadian hotel marketplace. By the end of this year, half of our hotels will be renovated with this new guest room product, with the remainder of the chain to be completed by 2015.
Should you decide to stay with us in future, please feel free to let us know when you have a reservation. We will ensure that you stay in a room that is up-to-date and that better suits your needs.
Thank you again for your feedback. We hope that you will give us an opportunity to welcome you again at Delta Toronto Airport West.
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Toronto
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Park sleep & fly with covered parking”
4 of 5 stars Reviewed January 22, 2013

Who wants to come home from a warm vacation to find their car covered under a ton of snow? Delta has a multi-storied parking garage attached to their hotel and their rates were very reasonable. They also included a free shuttle to/from the Toronto International airport (about 20 minues away). They could have included a free breakfast to make this perfect!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask mike2309 about Delta Toronto Airport West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsAKDeltaTAW, operations manager at Delta Toronto Airport West, responded to this review
January 25, 2013
Thank you for posting this review! I am glad that our hotel and services suited your needs and that you found our location, parking and airport shuttle convenient.
We hope that you will visit us soon again at Delta Toronto Airport West.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Very good, not great”
4 of 5 stars Reviewed January 6, 2013

Stayed here as was very handy to airport. Room was very nice with a bar setup. However, could only watch the TV from the bed, not from the sitting area. Excellent breakfast buffet. Very friendly staff.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask MFortGarry about Delta Toronto Airport West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudbury, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“Nothing but Average”
3 of 5 stars Reviewed January 2, 2013

We stayed here on a park-sleep-fly deal from their website. Parked our vehicle the day of our departure, but stayed overnight upon return from our vacation. The location is very convenient & close to the airport. Parking was simple - go park in the covered parking garage & write down your vehicle info for the front desk to have on file. We then paid in full for our night to use upon return to use the parking. Shuttle was efficient & quick. Only waited about 20 minutes to get one. Upon our return we got lucky, as we made our way to the designated "post" outside the airport to call for a shuttle we were able to flag it down as it drove by thus saving us the wait for its return. Front desk staff were friendly & helpful. Asked for late check out as our flight arrived at 2am & was offered 1:30pm. Nothing to really complain about, but since we were Delta members we had originally been told we could stay up to 6pm. No problem since we were up & ready to drive back home by noon, but it could have been annoying if we were more tired. The main reason for the "average" rating is that the rooms are very tired looking & are in need of a refresh. The wallpaper is peeling, the floors are stained & dingy & the bathrooms need a good scrubbing. For the price & amount of time we stayed in the room it was a good deal though & we would likely return again assuming the prices remained the same.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask graymoose about Delta Toronto Airport West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsAKDeltaTAW, operations manager at Delta Toronto Airport West, responded to this review
January 8, 2013
Thank you for posting this detailed review about our hotel and your stay. I am happy to learn that you found our location and our stop-over program, including shuttle and parking arrangements convenient. Our guests' satisfaction is our ultimate goal! We sincerely appreciate that you gave us your feedback and therefore an opportunity to improve.
Thank you for staying with us. We look forward to welcoming you again at Delta Toronto Airport West.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Delta Toronto Airport West
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Additional Information about Delta Toronto Airport West

Also Known As:
Delta Toronto Airport West Hotel Mississauga
Delta Toronto Airport West Hotel
Delta Hotel Toronto
Delta Mississauga
Mississauga Delta
Delta Toronto Airport West Mississauga, Ontario
Address: 5444 Dixie Road, Mississauga, Ontario L4W 2L2, Canada
Region: Canada > Ontario > Mississauga
Amenities:
Business Center Fitness Center Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotels in Mississauga
#19 Family Hotels in Mississauga
Price Range: $
Hotel Class:3.5 star (3.5*)
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