We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good, but nothing fancy.” 3 of 5 stars
Review of Toronto Airport West Hotel

Save Saved
You added Toronto Airport West Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Toronto Airport West Hotel
3.5 of 5 Hotel   |   5444 Dixie Road, Mississauga, Ontario L4W 2L2, Canada (Formerly Delta Toronto Airport West)   |  
Hotel amenities
Ranked #27 of 58 hotels in Mississauga
Mississauga
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
30 helpful votes 30 helpful votes
“Good, but nothing fancy.”
3 of 5 stars Reviewed September 12, 2011

We stayed in the Delta Toronto Airport West location in December 2010 and found it to be a good hotel. The front desk staff were very friendly and accommodating and the hotel in itself was clean. The regular (2 double beds) room was not fancy, but it suited our needs for the night. We also used the pool and hot tub facilities. The pool was pretty cold but the hot tub was great.

However for the money I felt the hotel was a bit over priced. Especially because it did not offer anything out of the ordinary, and you had to pay an additional $14 for parking. I think next time I will try somewhere new to see if I can get better value for my money.

  • Stayed December 2010, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsAKDeltaTAW, Operations Manager at Toronto Airport West Hotel, responded to this review, September 14, 2011
Dear 'PupperDog',
Thank you for sharing your opinion about your stay at our hotel. I am happy to read that you were satisfied with our facilities and that our team provided the service you had expected.
Please note that our reservation agents are always available to provide rate options and we hope that we will have the opportunity to welcome you back in future.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

462 people have reviewed this hotel

Traveler rating
    140
    161
    98
    38
    25
See reviews for
90
122
40
141
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 9, 2011

Paying for Parking when 2 other hotels (one attached) do not is odd. Not having Wifi is also odd (again others do). Paint was peeling on the roof of the washroom but the bed was comfortable and the room was clean. Average hotel.

  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsAKDeltaTAW, Operations Manager at Toronto Airport West Hotel, responded to this review, September 12, 2011
Dear 'Torcdor',
Thank you for posting a review about your recent visit to our hotel. I am sorry to read about the washroom ceiling and have forwarded your comments to our Maintenance Department for follow up. Please be informed that wireless internet is available on several of our guest room floors. For any future visits, please let a Reservation Agent know your requirements and we will try to accommodate these requests.
We look forward to welcoming you back at Delta Toronto Airport West.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 8, 2011

We stay at a lot of Hotels across Canada each year and I wanted to share one experience at the Delta Toronto Airport Hotel which seems to characterize the commitment to Customer Service at all Delta Hotels.

I am a Radiologist, frequently traveling on business/Conferences and as such I require both a solid Internet connection and a VPN connection to reach my office. During our last visit in March to this Toronto Airport Hotel they had a "server problem" and so no VPN. I grumbled - but computers do break down sometimes.

When booking this time I asked the Delta National Reservations Agent to confirm the Hotel Internet/VPN were working. Not only did she connect me directly to the Duty Manager who confirmed they had replaced the Server but this morning the Hotel Manager Mr Asif contacted me personally - confirming they had "fixed" the previous servre issue, upgraded the Hotel internet connection and that he had called "Delta IT" before calling me, who confirmed that the VPN access was functional.

Hardly a "big thing" but it (again) showed me why we stay at Delta Hotels whenever we can. This level of genuine concern over the what I needed to do my job and taking the time and trouble to make sure my "problem" was actually solved is pretty rare in Hotels generally. It is also typical of every Delta Hotel we have stayed in (and that is almost every one from Victoria to Halifax).

While there are fancier and more expensive Hotels I doubt if you will find one where the attitude of the Staff and Management regarding Customer service approaches Delta Hotels. After years of experiencing this quality of service, today's extra effort by Mr Asif prompted me to share this opinion with others.

Doc G

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsAKDeltaTAW, Operations Manager at Toronto Airport West Hotel, responded to this review, September 12, 2011
Dear Doc G,
Thank you very much for sharing your feedback about your recent interaction with some of our team members. I am thrilled to read that they all acted immediately to give you the answers you needed. Be assured that your comments have been forwarded to Asif and he has been recognized for his efforts. We are truly fortunate to have him in our team!
Doc G, we thank you for your loyalty and look forward to welcoming you back at Delta Toronto Airport West.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gouda, The Netherlands
1 review
5 of 5 stars Reviewed September 7, 2011

We were used to hotels in Europe, good hotels, lesser hotels, but the appearance, the inside and the room as we found in this hotel and the treatment of the personnel beat all. They are real interested in the guests and very helpful, especially the desk people. From them a young woman named Mamta, helped us a lot in finding and printing roads from and to locations in the neighborhood.
We will love to come back again to this hotel

Tony and Wil van Veen
Gouda, The Netherlands

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsAKDeltaTAW, Operations Manager at Toronto Airport West Hotel, responded to this review, September 9, 2011
Dear "Antoni V",
I was thrilled to read about your experience at our hotel! We are truly fortunate to have team members who go above and beyond to not only meet, but to exceed guest satisfaction. I have forwarded your review to our Front Office Manager who will make sure that Mamta is recognized for her efforts.
We thank you for staying with us and look forward to welcoming you back at Delta Toronto Airport West.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 3, 2011

We had to stay overnight in Toronto due to overbooking in the flight to TelAviv. We were sent to this hotel by the airline.
It is located about 10 min from the terminal if no traffic slows you down. It is, like in many airports, not particularly nice area of the metropolis. However, it is safe and there is a small area across the street with a few restaurants.
We got a transfer (complementary) from the airport to the hotel. It was direct, which is nice since sometimes one bus takes you through many other hotels before you arrive to yours. The chauffeurs were very nice and polite both ways.
Registration was quick and friendly and we were assigned a double-room in the 8th floor. It was not too close to the elevators and far from any ice machine that sometimes are noisy at night. Beds were comfortable, clean and well made. Size of the room a bit tight but OK. Lots of light in the room, a small round table and a desk with high-speed internet connection (complementary again as well as coffee or the). The TV set was old and not up to today's standard. The floor was quite at night and we slept well. The bathroom a bit small, but clean and had good soaps and plenty of towels.
The hotel has an indoor pool we didn't use, but in winter is an asset to relax looking the snow outside. We had breakfast in the restaurant and it was well prepared and abundant.
All-in-all an above average hotel, good service and good complementary things. The price in Kayak was C$ 94 plus tax. Proper value for the buck. So, if you are offer this one by the airline it is fine.

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsAKDeltaTAW, Operations Manager at Toronto Airport West Hotel, responded to this review, September 7, 2011
Thank you for a very detailed review about our hotel and your recent visit. I am happy to read that our product and services suited your needs and that you and your family had a pleasant stay with us.
If your travels bring you back to Canada in future, we would love to see you again at Delta Toronto Airport West.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 1, 2011 via mobile

Very nice hotel. Parking is extra. Nice comfortable beds. Kids loved watching the planes landing out the room window... which were quite close. They must have really good windows and sound insulation because we could not hear a sound the whole time we were there. There is an A&W restaurant right beside the hotel.

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsAKDeltaTAW, Operations Manager at Toronto Airport West Hotel, responded to this review, September 7, 2011
Dear 'woodisgood',
Thank you for posting a review about your recent visit to our hotel. I am glad that you and your family enjoyed your stay, most importantly our comfortable "Sanctuary Beds".
We look forward to welcoming you back at Delta Toronto Airport West.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterloo, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 29, 2011

I think that parking should be included in the price of the room!

  • Stayed August 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsAKDeltaTAW, Operations Manager at Toronto Airport West Hotel, responded to this review, September 16, 2011
Dear 'lah2383',
Thank you for sharing your feedback on your recent stay with us.
I am very sorry that you were not satisfied with your room rate. Please be informed that our Reservation Agents can suggest rate and / or room options for your future travels.
We hope to welcome you back at Delta Toronto Airport West.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Toronto Airport West Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Toronto Airport West Hotel

Address: 5444 Dixie Road, Mississauga, Ontario L4W 2L2, Canada (Formerly Delta Toronto Airport West)
Location: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Family Hotel in Mississauga
#25 Business Hotel in Mississauga
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Toronto Airport West Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Orbitz, Travelocity, Tingo, Cheap Tickets, BookingOdigeoWL, Venere, Agoda and Otel so you can book your Toronto Airport West Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Delta Toronto Airport West Hotel Mississauga
Delta Hotel Toronto
Delta Mississauga
Mississauga Delta
Toronto Airport West Hotel Mississauga, Ontario

Owners: What's your side of the story?

If you own or manage Toronto Airport West Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.