I would have given this 4.5 if it were possible on TA. Since I always round up, it gets a five.
1.) The bed was fantastic! Pillow top, very comfortable and provided a great night's sleep.
2.) Breakfast. I don't know if the selection was this large because it was Sunday morning or if they always provide this large a selection, but it was terrific. Several hot choices, several cold choices and of course the ubiquitous waffle maker. Everything tasted great and was replenished regularly. Also, the breakfast area manager was very friendly, going around greeting people, asking about the food and if she could get them anything. I haven't run into this before.
3.) Quietness. Being so close to Pearson Airport I was afraid of a lot of plane noise, but I never heard any. We were also facing the main road, but again no noise. And even though we were close to the elevators, I never heard anyone other than voices in the hall as they passed a couple of times.
4.) Bathroom - Very nicely done, and the shower head was outstanding. A nice strong flow with several choices obtained by twisting the head.
5.) Very nice workout/pool area. The workout room had reclining cycles, treadmills, elliptical machines, weights and a couple of other things.
6.) Everything was very clean.
1.) Room was a bit small, and only two chairs provided for a room with two queen beds.
2.) I felt the staff at the front desk could have been a bit more friendly. They were very professional and efficient, though, so I guess this is a knit pick.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
What a great review.
I especially enjoy that you gave both Pros and Cons.
Being a senior contributor with over 40 reviews, your detailed descriptions will help others make a great choice when they choose to stay with us.
A great night’s sleep is what everybody looks for in a hotel, and you will always find it with us.
You will be happy to know that breakfast we serve is the same all week long, and rotate the choice of 3 hot items, so you will not get board having the same thing every day.
I cannot do much to address the size of our standard rooms, but I will share your comments with our front desk, professional and efficient is great, but friendly is very important.
Thank you so much for choosing us for your travels and we look forward to having you back!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.