My husband and I decided to stay at this hotel, before flying out to Calgary, My personal rating of this hotel ~ the rooms are very small, they stink and have no fresh ventilation, I broke out in a rash and had trouble breathing all night. the beds are very old and very hard, and springy. The toilet overflowed 2 times, and we had to switch rooms at 11:30pm the carpets are filthy, the sheets don`t fit the bed , and were all messed up when we went to get into them. the rooms need upgrading and repairs, we were told we could eat at the restaurant in the hotel, but when we went to the bar, they said they only had 8 items on the menu, and we should go down the road to the other restaurants. Not the worst hotel , But not worth staying here again !
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 27, 2012
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Our Hotel has been recently renovated with all new duvet coverings and mattress' (could be the reason why it may be a little hard serviced), new wall covering, lighting, and shower heads and spouts, 42' Flat screen TVs. We have touched on what is most important to our guests which is comfort while they sleep as well as a comfortable warm shower, We are a smoke free facility and if there are any odours at all in the rooms our housekeeping department take care of these issues upon entering the room. If we cannot satisfy the guest, upon there dissatification we immediately move them into another room (as we did with you and your husband) We want to make sure that whatever is left of your stay is comfortable and to your liking. Our restaurant is currently under gone some management changes and we were working with a limited menu which has now been expanded with delicious and newly inspired menu items from our very own chef Erica. I do apologize for any inconveniences and hope that you will afford us another opportunity to serve you both for future accommodations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.