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“Super Clean” 5 of 5 stars
Review of Hilton Garden Inn Toronto/Mississauga

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Hilton Garden Inn Toronto/Mississauga
3.0 of 5 Hotel   |   100 Traders Boulevard, Mississauga, Ontario L4Z 2H7, Canada   |  
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Ranked #7 of 60 Hotels in Mississauga
Certificate of Excellence 2014
Miami, Florida
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Super Clean”
5 of 5 stars Reviewed June 25, 2013

Great family experience. A little pricey but its was worth it. The staff were friendly, they provide great breakfast for a reasonable price. The room design is simple but neat. Internet was taking long to load.

Room Tip: Book early
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, September 6, 2013
Thank you for your kind words regarding our hotel. It's great to hear guests comments in order to improve our services.

Thank you again for taking the time to comment on our hotel.

Bob Cullen
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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233 reviews from our community

Traveler rating
    109
    88
    27
    5
    4
See reviews for
44
27
18
113
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
Dubai, United Arab Emirates
Top Contributor
58 reviews 58 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 21, 2013

Had to stay here cos of a function near by.. the hotel is far away from the center of Mississauga however it is between 403 and 401.. the staff are friendly and helpful.. rooms are spacious... and there is laundry facility in the lobby.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, June 25, 2013
Thank you for your review of our hotel. Its is always appreciative to hear from our guests and obtain valuable feedback.

Thanks again and hope to see you on a return visit to the Mississauga area.

Bob Cullen
Front Office Manager
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Delaware
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed June 15, 2013

This is a good hotel for business. It's nothing fancy, but the room was clean and the shower had great water pressure. The front desk staff is super nice, as is the woman at the bar. I did not have time to enjoy the breakfast, but I can imagine it is good as it was packed every morning of my stay. I would not hesitate to stay here again. It had everything I needed for a work trip.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, June 20, 2013
Dear tbanana

I hope the next time you visit us you will have time to enjoy our delicious breakfast buffet.

I especially appreciate your comment about our front office team and the bar staff, and I will share your comments with them. Its alsways good to hear the positive.

Thanks again for taking the time to write and see you again.

Regards.
Bob Cullen
Front Office Manager
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Dacula, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 14, 2013

Nice hotel... You can tell the hotel is a little older but over all still pretty nice. The staff was very helpful and speedy at check in and check out. Location is good but need to drive to dine out. Fitness center is small and with a few machines and hand weights.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, September 6, 2013
Thank you for your review of our hotel. We always appreciate the feedback from our guests. I will for certian share your thoughts to the staff.

Thanks again. See you on your next vist to Mississauga

Bob Cullen
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Canada
1 review
5 of 5 stars Reviewed June 10, 2013

Great accommodations. Rooms were clean and tidy. The food in restaurant was great. Staff were friendly and always helpful. My only complaint is that the internet access was extremely slow. Couldn't ask for better service.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, June 20, 2013
Dear Stephania T

Thank you for your lovely comments regarding our hotel and services. Specifically regarding our staff. We do take pride in ensuring all expectaions of our guests are exceeded.

I do hope we can be of service to you in the future should you visit Mississauga.

Yours truly
Bob Cullen
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
1 review
3 of 5 stars Reviewed June 3, 2013

Location is prime for business trips; price is also very reasonable. Rooms still have heavy smoke smell (not renovated since becoming smoke-free); lobby bar/restaurant has limited hours, with not much else near hotel to compensate.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, June 20, 2013
Good day

Thank you for your comments about our hotel. I appreciate the time involved in writing reviews.

Our hotel does offer a few smoking rooms. I'm not sure where your room was located but when you visit in the future ask at check in to be away from our smoking rooms as an option to you. However in the future, smoking rooms may be eliminated from our inventory. We do have restuarant options availble in the area that are easily accessable. Our front desk team would be happy to offer alternatives.

Thank youi again for your review and hope to see you in the future.


Many regards
Bob Cullen
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 20, 2013

My fiance and I decided to treat ourselves to a night away from home for the long weekend and stayed at this hotel in Mississauga near the 401. It has a lovely decor in the front lobby which I've come to expect from the Hilton Garden Inns.

The male front desk person had a great personality. When he asked me if I'd stayed there before, I told him not at that location but at the Niagara location. When he handed me my key he joked that he gave us a "fallsview room". Too funny. He was extremely personable throughout check in and again when I had to return as one of the two cards we were given for the room didn't work. The female front desk person was also very friendly with a great sense of humour when we went down to grab some water and pop from the pantry. Great staff!

Our room was spacious and clean, we had a king-sized bed, desk, fridge (a MUST for me because I need cold bottled water) and comfortable seating for reading. My fiance complained some about the mattress we had, it was uneven on his side of the bed so he had a bit of a difficult sleep. The bathroom was a good size but the shower curtains barely went past the edge of the tub so it soaked the floor when we each had a shower. It was a very quiet hotel though, so we got the peace and quiet we wanted.

We took a dip in the spa they have in the pool room. It was the perfect temperature but only two jets worked somewhat, the jet timer didn't operate, this was noticed by other guests that were getting in shortly after we emerged. Still, sitting in that heated water was very relaxing and did the trick, even though we missed the jets.

If you want a lovely and quiet place to stay in the Mississauga area, then this is a good option. It's not far from Square One shopping mall but out of the way enough to be peaceful. It's also convenient to get to and a great price!!

Other than the couple of minor things I mentioned, we enjoyed our stay.

Room Tip: We asked for a room away from the elevator and were accommodated.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, June 4, 2013
Good day

And thank you for your comments to which I have shared with the team. I'm really happy you enjoyed your time with us and look forward to a return visit.

Just a quick note regarding the king bedded rooms at our hotel they are adjustable for comfort so each side can be adjusted to a guests specific needs. My apologies if you were not aware of that ability. With regards to the whirlpool the jets may just needed to have been reset. On your next visit there is a phone conveniently located in the pool area where any one of our team can assist you.

Thanks again

Bob Cullen
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Toronto/Mississauga

Address: 100 Traders Boulevard, Mississauga, Ontario L4Z 2H7, Canada
Phone Number:
Location: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Room Service Wheelchair access
Hotel Style:
#6 Business Hotel in Mississauga
#6 Romantic Hotel in Mississauga
#13 Family Hotel in Mississauga
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Toronto/Mississauga 3*
Number of rooms: 154
Official Description (provided by the hotel):
Please be advised we are currently undergoing lobby renovations. Scheduled completion is December 21 2013. All services still available. ... more   less 
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Also Known As:
Hilton Garden Inn Toronto/Mississauga Hotel Mississauga
Hilton Garden Inn Mississauga
Hilton Mississauga
Mississauga Hilton
Hilton Garden Inn Toronto/Mississauga Ontario

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