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“Feedback on stay at hotel” 4 of 5 stars
Review of Hampton Inn Toronto - Mississauga West

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Hampton Inn Toronto - Mississauga West
2.5 of 5 Hotel   |   2085 North Sheridan Way, Mississauga, Ontario L5K 2T2, Canada   |  
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Ranked #14 of 58 hotels in Mississauga
Mississauga
1 review
“Feedback on stay at hotel”
4 of 5 stars Reviewed January 4, 2013

Everything was good. The only thing was the bulb in the room for one of the side lamps was not working. was not working. The breakfast was a good variety and very tasty. I liked teh atmotsphere of teh eatig area. Too bad teh firepalce was not lit. It would have made an even better ambience.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie G, Public Relations Manager at Hampton Inn Toronto - Mississauga West, responded to this review, January 16, 2013
On behalf of the Hampton Inn by Hilton-Toronto Mississauga, we would like to thank you for taking the time to fill out the Trip Advisor Review. It is our utmost priority to ensure we not only satisfy, but exceed your expectations. We are continually reviewing feedback from guests such as yourself in order to not only make the necessary improvements, but to build on the positive feedback as well!

We value your business, and are very pleased to hear you have enjoyed your stay! It is our goal to always make it great, and “Make it Hampton!” one guest at a time. Thank you again for your positive feedback, it’s always a pleasure to hear from our guests!

We look forward to having you stay with us again!

Sincerely

Shawn
7040 Edwards Blvd.
Mississauga, Ontario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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147 people have reviewed this hotel

Traveler rating
    68
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See reviews for
54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed December 30, 2012 via mobile

While the price for our two night stay was a deal breaker. I find the hotel itself needs major renovations before it can be called a 'hidden gem'.

The rooms look clean but feel dirty. Everything inside is old and in major need of repair. If you get a non-smoking room please bring air freshner with you. The rooms have an odd smell to it. I literally had to buy 2 scented candles and febreeze to clear some of the odour.

The included breakfast is included but I'd hope they wouldn't charge for what they offer for 'free'.

The tub in the bathroom is narrow and there is not enough space to move. This is coming from a petite person btw.

The sitting area was stained and non-matching. I never sat down on the couch or chair once lol.

Not sure whats wrong with the mini fridge but our drinks never got cold. Luckily there was a vending machine and ice machine on our floor.

Location: close to Sheridan Centre Mall and several near by restaurants. Erin Mills Town Centre is close by as well.

Would we return? Very unlikely.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 27, 2012

The hotel was conveniently located right nect door to work. The room was very clean and aestically pleasing. the beds are extremely comfortable. My only complaint is that my reservation was not ammended by Easy to Book .com. The desk clerk did not have me in the system with a reservation. luckily, the hotel still had rooms available. Book with the hotel directly. . I would stay again at this hotel.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie G, Public Relations Manager at Hampton Inn Toronto - Mississauga West, responded to this review, January 15, 2013
On behalf of the Hampton Inn by Hilton-Toronto Mississauga, we would like to thank you for taking the time to fill out the Trip Advisor Review. It is our utmost priority to ensure we not only satisfy, but exceed your expectations. We are continually reviewing feedback from guests such as yourself in order to not only make the necessary improvements, but to build on the positive feedback as well!

We value your business, and are very pleased to hear you have enjoyed your stay! It is our goal to always make it great, and “Make it Hampton!” one guest at a time. Thank you again for your positive feedback, it’s always a pleasure to hear from our guests!

We look forward to having you stay with us again!

Sincerely

Shawn
7040 Edwards Blvd.
Mississauga, Ontario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed December 19, 2012

I recently stayed here and had to be moved because my room was infested with bed bugs!! The hotel is filthy and the management is now arguing with me about any type of dry cleaning or replacement of my things. I have an infant child and do not want to take the risk of bring these pest into my house because they are almost impossible to get rid. This Hampton Inn really gives the Hilton chain a bad name. Mr. Saeed the general manager needs to get some really lesson on the meaning of customer service and how to treat people with respect. As far as the Satisfaction guarantee....you can throw that in the trash along with your bed bug infested suitcase!!! You've been warned!!!

  • Stayed December 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Western NYS
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 16, 2012

When traveling to Toronto, we've found we can save a lot of money by staying a few minutes away from the city, with Mississauga offering good options. When traveling for work, I tend to stay in a lot of Hilton and Hampton properties, so I thought I'd try one for a pleasure trip. There was really nothing 'wrong' with this property, but there wasn't anything that was overwhelmingly 'right' either. The room smelled cleaner than it actually looked, some loose wallpaper in a corner was 'repaired' with clear pushpins (!), the staff was pleasant, but not particularly warm or engaging. The bed looked so 'overstuffed' and inviting, but it was really the down-like comforter giving that first impression, and not the bed itself. The bed and comforter were both rather lumpy and uneven, and the edge of the bed felt worn to the point that there was no support when sitting on the edge to dress. I felt like I might just slide right off the mushy edge, onto the floor. Having breakfast available on-site is always a plus, and the pre-made omelets with peppers and ham were surprisingly good. However, having afternoon cookies and fruit available did not justify the additional $30+ over what we spent at a lesser-known neighboring property on an earlier trip. We'll continue to stay in the Mississauga area, but the quest continues for the 'perfect' place, offering convenience to the QEW, cleanliness, amenities and value. We WILL find it! In the meantime, this is a fairly decent choice, but not quite right for us.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie G, Manager at Hampton Inn Toronto - Mississauga West, responded to this review, November 22, 2012
On behalf of the Hampton Inn by Hilton-Toronto Mississauga, we would like to thank you for taking the time to fill out the Trip Advisor Review. We apologize for your feeling that you spent an extra unwarranted $30 at our property. It is our utmost priority to ensure we not only satisfy, but exceed your expectations. We are continually reviewing feedback from guests such as you in order to not only make the necessary improvements, but to build on the positive feedback as well!

We value your business, and are disappointed to hear you were not completely satisfied with your stay! We appreciate your incite, and will be using your comments and suggestions to improve upon future guests’ experiences. It is our goal to always make it great, and “Make it Hampton” one guest at a time. Thank you again for your feedback, we are constantly looking for ways to improve and make your experience that much more enjoyable.

We look forward to having you stay with us again!

Sincerely

Shawn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elora, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 5, 2012

The stay was very good from the start with a clerk who offered a wake-up call without being asked. I was happy to find cookies and warm drinks ready in the lobby when I arrived after a long drive. The room had a comfortable bed that offered a choice of soft and hard pillows. The bathroom was supplied with lots of towels, hair conditioner, a three-speed hair dryer and a night light...all things that have not been available in more expensive places I have stayed in. The hotel was pleasantly quiet and I had a good night's sleep. The breakfast to go was appreciated as a last minute change in plans meant I had to leave earlier than expected and I would otherwise have gone without breakfast. The hotel was good value as the internet and parking were included in the price of the room.

Room Tip: Had a room with a king sized bed on the thrid floor.
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie G, Manager at Hampton Inn Toronto - Mississauga West, responded to this review, November 15, 2012
On behalf of the Hampton Inn by Hilton-Toronto Mississauga, we would like to thank you for taking the time to fill out the Trip Advisor Review. It is our utmost priority to ensure we not only satisfy, but exceed your expectations. We are continually reviewing feedback from guests such as yourself in order to not only make the necessary improvements, but to build on the positive feedback as well!

We value your business, and are very pleased to hear you have enjoyed your stay! It is our goal to always make it great, and “Make it Hampton!” one guest at a time. Thank you again for your positive feedback, it’s always a pleasure to hear from our guests!

We look forward to having you stay with us again!

Sincerely

Shawn
7040 Edwards Blvd.
Mississauga, Ontario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Toronto - Mississauga West

Address: 2085 North Sheridan Way, Mississauga, Ontario L5K 2T2, Canada
Phone Number:
Location: Canada > Ontario > Mississauga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Mississauga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Toronto - Mississauga West 2.5*
Reservation Options:
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Also Known As:
Hampton Inn Toronto - Mississauga West Hotel Mississauga
Hampton Inn Mississauga
Mississauga Hampton Inn
Hampton Inn Toronto - Mississauga West Ontario

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