We had a very good experience on our stay in this hotel. Rooms were clean and staff were helpful and kind. Though everyone was busy 2 staff from TownePlace suites stopped and did something nice during our stay. Special thanks to Shawn and Alwyn who patiently helped us find a car rental on a busy weekend when almost every car rental shops we phoned were fully booked. But these 2 staff I mentioned did more than their duty calls to help us find a car . Also they proved to us that even when you're away from home and know nobody there are still a few out there who you could count on. Again thank you very much for your help and God bless you.