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“NICE HOTEL” 4 of 5 stars
Review of Hilton Toronto Airport & Suites

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Hilton Toronto Airport & Suites
4.0 of 5 Hotel   |   5875 Airport Road | At Highway 427, Mississauga, Ontario L4V 1N1, Canada   |  
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Ranked #27 of 60 Hotels in Mississauga
Trent River, On , Canada
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“NICE HOTEL”
4 of 5 stars Reviewed July 15, 2013

Nice place to stay. The room was not all that large enough for 2 people. We had a king size bed that was very comfortable. The air traffic never kept us awake so the room was very sound proof. Staff was excellent, we made a wrong turn & ended up on the wrong floor but a staff member helped us get back on track. We were leaving our car for 17 days but they only charged us for 14 ($9/day) so we saved a little. The shuttle bus was out front every 20 mins so you never waited very long. Your ride to the airport was very short as the hotel is quite close by. We would probably use this hotel again if we were flying out of Pearson Airport.

Room Tip: We stayed on the 4th floor, our room faced the freeway but never heard any noise from it or the plan...
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review, July 26, 2013
Thank you for choosing us and we hope to welcome you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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808 reviews from our community

Traveler rating
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128
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
stonington, United States
1 review
3 of 5 stars Reviewed July 13, 2013

The hotel was quite nice, outdoor pool, but it was not very warm so that was disappointing. The restaurant had gluten free options which was great but the wait staff were not friendly at all. My son got stuck in the big moving circular door and only other customers came to help stop the door and help my son and the hotel in the front just stared at the situation and did and said nothing.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review, July 26, 2013
Thank you for choosing our hotel during your stay. My apologies on the pool, the water was cold due to a flood the area suffered prior to your stay. We had to fix our pool and refill it as a result, and it takes a while to get the temperature up,so your experience suffered as a result. I have also shared your comments regarding service at the front door. This is not the level of service that is acceptable to us. We hope we have the opportunity to welcome you back again so we can make it right.

Thank you for your feedback. it's important to us.
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Toronto
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 11, 2013

Title says it all. The room was fairly clean and shower had nice water pressure. Room was fairly large with 2 flat screen TVs. Parking is behind the building via gate and seems to be quite secure. We left our car there for 7 days without a hitch.

The shuttle to the airport was always on time, and we only had a short wait getting back to the hotel from the airport. Overall, I would come back again.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review, July 26, 2013
We are glad you enjoyed your stay with us. Have a wonderful summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Cayman
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 10, 2013

This is a good airport hotel and I have nothing bad to say about it. We arrived at the airport late in the evening and had to overnight before continuing on our trip. The shuttle is excellent - leaving every 20 minutes. Both times we had rather surly drivers but they got us there and back without incident.

The rooms were clean and had all of the amenities we needed. The hallways are rather dimly lighted and industrial looking but the rooms were fine. The staff were very friendly and courteous and seemed to want to ensure we had everything we needed. The bathroom needed some work - clean but certainly showing its age.

We ate dinner at the bar - be warned - there are no restaurants close by unless you have a vehicle; but the food was good and not too overpriced. The staff were attentive but I found the service a little slow.

The package we had came with the buffet breakfast and I must say that it was quite spectacular - certainly more than we needed for breakfast in the morning on the way to our vacation. The food was hot and properly cooked and the choices were really quite amazing - a wide range of hot and cold food - eggs, meats, cereals, salads, bread products, fruits and vegetables.

I would definitely stay here again. Points off for the condition of the bathroom.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review, July 11, 2013
I hope you have a great vacation and certainly happy you enjoyed our stay with us. Have a wonderful summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 8, 2013

This hotel is quite close to the airport. Rooms are spacious and comfortable. They have a large bathroom with all the typical amenities. Our room had a separate living area with the TV, etc and was at the back of the hotel which is better than facing the street. Breakfast was fine - staff were helpful and shuttle to the airport was convenient. Would stay here again.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review, July 11, 2013
Glad you enjoyed your stay with us. Hope to see you again. Enjoy your summer!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 7, 2013

Left our car here before trip to Europe. Welcomed as HH member. Great place to stay after a long flight. Just what we needed. Nice bed. Quiet and relaxing. Staff was helpful. And location and shuttle handy to the airport, and quick highway access in the morning.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review, July 11, 2013
I hope your trip to Europe was all that you hoped for and thank you for choosing us as the launch for this occasion. We hope you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 6, 2013

The hotel is (as the name gives away) placed near the Toronto Airport in Mississauga. The hotel has a big and modern styled lobby when you enter, with the front desk in the back. Personnel are very polite and willing to help. The rooms are very clean and well maintained and looks luxurious. The room came with two doubles, the second being for our kid. The room was a bit noisy as we could easily hear the people in the neighboring room and something that sounded like the cables of one of the elevators as it went up and down. Hotel is great for couples and people on the road.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review, July 11, 2013
My apologies for the noise in the hallways during your stay. We do our best to patrol the corridors to ensure all our guests get the quiet you deserve. We hope to welcome you back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Toronto Airport & Suites

Address: 5875 Airport Road | At Highway 427, Mississauga, Ontario L4V 1N1, Canada
Phone Number:
Location: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Business Hotel in Mississauga
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Toronto Airport & Suites 4*
Number of rooms: 413
Official Description (provided by the hotel):
Hilton Toronto Airport Hotel & Suites is directly across from Toronto International Airport and minutes away from local attractions, corporate business centres and shopping. We offer a complimentary 24 hour shuttle.Free wireless in all public areas. There is an internet charge in guest rooms. Bliss Restaurant offers breakfast, lunch and dinner and Bliss Bar is located in the centre of it all offering snack foods, lots of flat screen TVs and contemporary environment. Perfect for those of you flying out to vacation or if you coming into Toronto to do business. We're 30 minutes from downtown and easily accessible to all highway systems. Our fitness centre offers PreCor equipment and free weights.Our pool is closed until spring of 2015. We also offer a squash court! ... more   less 
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Also Known As:
Hilton Toronto Airport And Suites
Hilton Toronto Airport Hotel Mississauga
Hilton Hotel Toronto Airport
Mississauga Hilton
Hilton Mississauga
Hilton Toronto Airport & Suites Mississauga, Ontario

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