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“Close to airport.” 3 of 5 stars
Review of Hilton Toronto Airport & Suites

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Hilton Toronto Airport & Suites
4.0 of 5 Hotel   |   5875 Airport Road | At Highway 427, Mississauga, Ontario L4V 1N1, Canada   |  
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Ranked #26 of 57 hotels in Mississauga
Woodstock, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Close to airport.”
3 of 5 stars Reviewed February 8, 2013

Stayed here one night before our flight to Mexico for the week. Chose the sleep and park option. Gave us free parking for 8 days for a very fair price. Hotel was decorated very nicely. We had a suite in the North Tower which was obviously older but had all been redone. Hotel was quiet. Couldn't hear any airplanes. Bed was very comfortable. Just wish the room had come with a mini fridge. Most mini suites have one now and I was surprised not to have one. Very clean. Shuttle to airport left every 20 minutes, 24 hrs a day. Would definitely recommend as an airport stay over.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review, February 11, 2013
Thank you for staying with us and sharing your kind words and constructive feedback.. We are glad to have been a convenient option for your travel and hope you enjoyed your vacation. On your next stay, please request a mini fridge and we'd be delighted to accommodate you in one of our rooms that has a refridgerator in it.
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619 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Thunder Bay Canada
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 7, 2013

I picked the Hilton because it was close to the airport and not under the flight path. The shuttle worked very efficiently on the way back to the airport and sure beat the $21.00 cab ride to the hotel. The rooms were very clean, updated and had great beds.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review, February 11, 2013
Thank you for choosing us during your stays at the airport, we appreciate your business!
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Kincardine Canada
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 5, 2013

24 hour shuttle, real friendly staff, parking available to last out your one or two week vacation (competitive rates) No problems with the rooms. However room service and the dinning rooms are over priced and there is not really any place else close to eat once you have parked your car and are in walking mode

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review, February 27, 2013
Thank you for choosing to stay with us - glad you enjoyed your stay and we have noted your comments regarding our restaurant and food & beverage pricing. Please know that we are competitive with other comparable restaurants and believe the value you offer is certainly in line with them.

We hope to welcome you back again. Thank you again.
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Winnipeg
Top Contributor
55 reviews 55 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 2, 2013

I stayed here with my husband for a planned stop over in Toronto on our way south for a vacation. The room was a little pricey compared to nearby hotels, but it was a lot cleaner with nicer beds. I'm pretty sure I got the exact suite I booked and it came with wi-fi access, but the staff played it off like we were the 'guests of the day' and getting upgraded to a nicer room with free wi-fi (i.e. I wouldn't have free internet access if I wasn't so lucky). When I made the booking, there was no mention of a shuttle from the airport so we ended up paying over $20 for a 5 minute cab ride. It turns out there was a shuttle, which we took in the morning.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review, February 11, 2013
Thank you for choosing our hotel - we appreciate your business and your kind words regarding our staff. They work hard to provide all our guests a great experience.
It's too bad you did not know about our 24 hour complimentary shuttle service. It runs every 20 minutes to and from the airport. Glad you learned about it upon your departure. We hope to welcome you back again!
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Edmonton, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 26, 2013

Had to stay in Toronto close to the airport...Hilton sounded good.. Shuttle to Hotel and back..
First of all they packed us in the shuttle like a can of sardines... There were two shuttles..Everyone racing for the front desk.. Room was not very clean...Was very disappointed in my stay...Would never stay there again...

  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review, February 11, 2013
I am disappointed to hear that your stay with us was not satisfactory. It appears you arrived during a busy time and felt jostled and uncomfortable only to be checked into a room that did not meet your expectations. If you would consider giving us another opportunity so you may experience what a typical stay with our hotel is, please feel free to contact me directly.

Again, my sincer apologies and I hope you will give us another opportunity to make it up to you.
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Laval, Canada
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 23, 2013

I have visited the Hilton for a business travel. It was unfortunate to see that the connexion to the wifi was charged by day! Also, the pillows we not really comfortable... The style of the room was really nice and modern but the sink in the bathroom looked really used. The service was great overall but ordering a glass of wine to the room was really expensive!

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review, January 28, 2013
We hope you give us another opportunity to welcome you back to our hotel. We do offer other pillow alternatives should you not find the ones on your bed to your liking...just call our front desk for assistance. Our daily charge for internet is in line with our competitors and we apologize for your disappointment.

Thank you for your feedback.
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St Louis
1 review
2 of 5 stars Reviewed January 23, 2013

Not too thrilled about this hotel. It is in a hard location to find and not near anything walking distance. Beds are terrible. A bag of M&Ms are 7 us dollars. Seriously overpriced in the dining room and in the store. I would rather have those old school wall fans and be cool than the kind of system they have now.

  • Stayed January 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review, January 28, 2013
We are sorry your found your stay with us unsatisfactory. Our pricing is based on market conditions at the time of your stay, but we always hope our guests can see the value the hotel offers for what you pay. While we are located near other restaurants, winter weather can put a damper on walking the four blocks to reach them. We are an airport hotel and accessibility to the airport is one of our customers #1 priority.

Thank you for your feedback and we do hope you give us another opportunity the next time you need to fly out on business or pleasure.
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Additional Information about Hilton Toronto Airport & Suites

Also Known As:
Hilton Toronto Airport Hotel Mississauga
Hilton Toronto Airport And Suites
Hilton Toronto Airport Hotel
Hilton Hotel Toronto Airport
Mississauga Hilton
Hilton Mississauga
Hilton Toronto Airport & Suites Mississauga, Ontario
Address: 5875 Airport Road | At Highway 427, Mississauga, Ontario L4V 1N1, Canada
Phone Number:
Location: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotel in Mississauga
#24 Business Hotel in Mississauga
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Toronto Airport & Suites 4*
Official Description (provided by the hotel):
Hilton Toronto Airport Hotel & Suites is directly across from Toronto International Airport and minutes away from local attractions, corporate business centres and shopping. We offer a complimentary 24 hour shuttle.Free wireless in all public areas. There is an internet charge in guest rooms. Bliss Restaurant offers breakfast, lunch and dinner and Bliss Bar is located in the centre of it all offering snack foods, lots of flat screen TVs and contemporary environment. Perfect for those of you flying out to vacation or if you coming into Toronto to do business. We're 30 minutes from downtown and easily accessible to all highway systems. Our fitness centre offers PreCor equipment and free weights and there is a heated, outdoor pool. We even have a squash court! ... more   less 
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