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“Was a regular hotel, now it's a boutique wannabe” 2 of 5 stars
Review of Four Points by Sheraton Mississauga Meadowvale

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Four Points by Sheraton Mississauga Meadowvale
3.0 of 5 Hotel   |   2501 Argentia Rd, Mississauga, Ontario L5N 4G8, Canada (Formerly Radisson Hotel Toronto - Mississauga)   |  
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Ranked #34 of 60 Hotels in Mississauga
Top Contributor
144 reviews 144 reviews
142 hotel reviews
Reviews in 66 cities Reviews in 66 cities
250 helpful votes 250 helpful votes
“Was a regular hotel, now it's a boutique wannabe”
2 of 5 stars Reviewed February 15, 2009

I stayed one night at this hotel located in an industrial area. Nothing nearby to walk. Parking is free, but poorly lit. There’s eight floors, two elevators. Getting out on my floor, there’s cheap laminate flooring and a phone oddly sitting on a stool. To the right, a small room has a pop machine; the ice machine next to it was out of service.

HOTEL ROOM
My queen bed room also had a day bed, empty fridge, and microwave. The room is average in size. Two free bottles of water, and one free can of diet pop. Desk with an old light has a wheeled office chair. Internet (no code) worked well. TV not new, but has pay movies.

Closet included one bathrobe, iron & board, an open small shelf up top, and the only storage drawer below. Bay window has both sheers and blackout drapes. Digital wall thermometer controlled the heat.

Bathroom has been completely refurbished, including the small soaker tub. Muted lighting.

Concerns
- carpet stain
- carpet scraps loose around the window
- toilet installation resulted in a gap of tile around the toilet
- scuffed wood e.g. bathroom door edge, desk edge
- bits of garbage visible between daybed and wall
- visible use of extension cords
- too much black in the room - it just comes off as ugly and cheap
- cleaning staff had a long conversation in the hallway outside my door in the morning

FITNESS ROOM/POOL
- you must walk up stairs
- both pool and fitness room are available with your room card; close at 10pm
- men’s shower: no soap/shampoo
- fitness equipment included 2 treadmills (one with a loose tread), elliptical, stationary bike, multi-station, free weights. Cardio machines have their own TV there’s also music in the room. Nothing to clean equipment, but there is a water cooler.
- saw, but didn’t use the pool. More of a play than laps pool. Whirlpool is directly next to pool

GUEST COIN LAUNDRY
- one washer, one dryer
- really old, they take just 4 quarters each
- free laundry powder!

BUFFET BREAKFAST (available with some room pkgs)
- I had to wait much too long to be seated
- atrocious service: rather than come to you, the servers speak to you from a distance
- the hot foods were lukewarm at best; scrambled eggs looked powdered
- it was obvious on-the-job training was happening

OVERALL
An old hotel now trying to be “boutique”. Instead, it just screams boutique-on-a-budget.

  • Stayed February 2009, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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224 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Mississauga Ontario
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 30, 2009

Our honeymoon of October 11, 2008, was destroyed by The Sheraton Group and the only compensation offered has been two "I'm sorry"'s and 1000 Star Points.

Further, senior management with The Sheraton Group, fail to respond to issued correspondence in respect to the handling of the situation involving our destroyed Honeymoon.

Unfortunately it takes 7000 Star Points for a standard room and we had reserved a Suite in August 2008 for our Honeymoon and two additional standard rooms for guests.

The heat in the rented Suite could not be turned off and the whirlpool tub pumped water all over the bathroom floor and flooded the room carpet.

The chambermaid was informed of the problems with the room in the morning , and admitted the room was hotter than an oven and that she could not turn off the heat. Shethen immediately contacted maintainance. Maintainance then arrived and it took over 30 minutes for him to turn off the heat.
Maintainance also stated that there was a major problem with the whirlpool bathtub when tested.

A complaint to the front desk recieved an "I'm sorry".

A complaint to The Sheraton Group, Starwood Hotels & Resorts Worldwide Inc. recieved another "I'm sorry" and an insult of 1000 Star Points credited to my Preferred Guest account though, as stated above, doesn't put a dent in the cost of a regular room, let alone, a Suite as rented for our Honeymoon.

Further correspondence to Mr. Hoyt H. Harper II, Senior Vice President, Brand Management, The Sheraton Group, Corporate Customer Service, have not been answered.

As a previous frequent business client of the the Sheraton Group of hotels, I'm appalled by my treatment over this incident relating to my Honeymoon.

I'm sure that if I had been staying at their property, while on business, I would not be treated in the same way.

In future , I'll make sure that I avoid staying at any Starwood Hotels and Resorts as though they have company value's stated on their web site to deal with comunities, associates, owners, partners and the environment, they fail to have any value's for dealing with guests or clients.

I guess business is so good at the Sheraton Group of hotels, even during the current recession, that they don't need nor value, new and returning customers.

Stayed October 2008
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West Grey, Ontario
Top Contributor
71 reviews 71 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
674 helpful votes 674 helpful votes
2 of 5 stars Reviewed December 22, 2008

At the entrance, the first impressions of the hotel are;
• a semi building site with heavy brick dust and mud
• slush and melted snow causing huge muddy puddles
• the need to carry our pull-along luggage
• our shoes and pants will need cleaning after tip-toeing through the mess

The management can’t be held responsible for melted snow & puddles but having the contractor wash away the mess IS within their scope. A good stiff broom and a quick wash down would make this area a little more welcoming…it IS their front entrance, after all !

Upon entering the overall atmosphere is a 20+ year old hotel with a makeover trying to pose as a “Boutique-ish” hotel…it just doesn’t work. Our check-in was quick but necessitated my wife standing on one foot while holding her purse on her other knee. There is no countertop/space to put items down other than on the floor. The traditional front desk has been replaced by two “work stations” that you presume is where you are to check in.

Upon arriving at our floor, the elevator doors opened to reveal cheap laminate flooring with a house phone sitting on a stool.

At our room’s door (3:45 pm) we found a tray filled with dirty dishes from the previous guest’s room service order the night before.

When we left the hotel to go to dinner around 5 pm, we told the front desk clerk about the dirty dishes and asked that they be removed. We were assured that someone would “be sent immediately”. When we returned to our room around 7 pm, the dirty dishes were still outside our door. Presuming that the previous guest had checked out by 11 am, these dishes had been sitting in the hallway for approx. 8 hours !

I went down to the front desk and asked to speak to the manager. The clerk hemmed and hawed until I insisted to speak to the manager. The manager explained that the room service staff and the housekeeping staff are two separate operations and that until the room service staff are contacted, the dishes could sit there for a while. When I pointed out that;
• we had asked the desk clerk at 5 pm to have the dishes removed
• the check-out is at 11 am, so the dishes had been there for a min. 8 hours
• that it is hardly sanitary or conducive to good housekeeping practices
the manager immediately came up to our floor, removed the dishes herself, and apologized.

In the smallish room;
• Instead of down duvets – polyester fibre fill
• Instead of down pillows – 65% feather / 35% down
• Instead of wenge wood – pretend wenge (dark stained fibreboard)

The wardrobe contains an ironing board and iron, 6 hangers and a single bottom drawer – enough room for 2 or 3 days clothing but hardly room for anything more.

The beds, however, are relatively new with comfortable Sealy mattresses. Our bedding was clean, but there were small cards advising that the sheets would NOT be changed every day UNLESS we left the little cards on the pillow indicating that we wanted the linens changed. We are curious what happens when one guest leaves and a new guest uses the room. If the last guest doesn’t leave the card on the pillow, do they just make the bed ?

The desk area is wide but shallow with electrical outlets built into the top of the desk. The huge black “backdrop” to the desk (approx. 6½’ tall x 8’ wide) makes the work area extremely dark with the only lighting a nearby floor lamp – no desk lamp. The tall microwave / fridge enclosure next to the work area makes it even darker, and blocks any natural light from the window !

The enclosure containing the microwave, fridge, and coffee maker is a huge black box with an internal power bar that had all of its sockets filled, and plugged into the wall outlet. Fire hazard ? When opening this box / cupboard, the contained heat is concerning. There was a large stain (purple in colour) in the carpet at the front corner of the box – presumably water leaking from the fridge had mixed with the dark stain of the wood.

The carpeting was stained as mentioned above, with a second stain near the door. The high traffic areas were dirty and becoming worn. Not surprising with all the dirt getting tracked in from the work going on at the front entrance, but still no excuse.

The smoke detector on the ceiling over the bed had and odd addition to it. Someone had stuck chewing gum over the LED indicator. When this was mentioned to the front desk clerk upon check-out we were told “OK, Thank-You. Next…”

The bathroom on first glance is nice however the housekeeping standards are not the greatest.
• the sink was dirty
• the taps were dirty
• the safety bar in the tub has mould where the bar attaches to the wall
• the mirror had not been cleaned in a while and dust had accumulated on the bottom of the frame

The bedroom had been wallpapered, however to the right of the window at the ceiling the paper had been cut short by 2 inches across an area about 14 - 18 inches wide, leaving the plaster uncovered. Not a big deal, but indicative of the overall standards at this hotel…looks OK at first glance, but obviously corners have been cut wherever possible.

At 7:35 the next morning we were woken by the housekeeping staff. After not being able to enter as the door was double locked, and incessant knocking on our door interspersed with “Housekeeping” being yelled, it necessitated an answer at the door by a half asleep wife. Rather than check with the front desk to see who had checked out, these staff members would rather knock on each door and awake their sleeping guests. So much for sleeping late !

We had pre-paid this room via BetterBidding.com through Price Line for $58 US. With fees and foreign exchange, we paid $95 Cdn. The Four Points Meadowvale website showed the room was $150 Cdn / night…pricey for a wannabe “boutique” hotel.

Maybe when they finish the construction, clean-up the mess so that guests don’t arrive mud splattered and improve their housekeeping standards, this hotel “might” warrant its 3 star rating. At present it is overpriced and all it has going for it is a quick “OK” first impression and comfortable beds.

  • Liked — No Comment
  • Disliked — Cleanliness, staff attitude
  • Stayed December 2008, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
Reviews in 28 cities Reviews in 28 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 14, 2008

Had a Christmas event, so booked a room at the Four Points for a weekend evening. A pre-paid weekend rate was under $90/night. You could probably get a better rate if you were more flexible with hotels and dates.

If you're staying in a hotel in Mississauga, you need a car. No exceptions. In particular, the "hotel row" in Meadowvale is non-pedestrian friendly (it's in the middle of a desolate industrial park), so you even need a car to find a restaurant that isn't a hotel bar. As well, this part of Mississauga has very curvy roads; you'll need a map to find this hotel, as it feels like 2km from the nearest highway exit ramp.

Check-in was smooth and standard. The front lobby is open, modern, and clean. In-room cleanliness was good. Parking was free and outdoor, though when they have evening events, it gets kinda tight. They had a pool and fitness facilities, which I didn't get a chance to use, but looked pretty slick.

Had a 1-king-bed room on the top floor. Very open bedroom layout. Large LCD TV on the wall, and a good desk area. The room came with a fridge, a microwave, a coffee maker, and a bar sink. (The room even had bathrobes, which is an all-too-infrequent perk in hotels these days.) The bathroom had a huge, glass-frosted shower area. No bathtub in this room. I was able to sleep comfortably in the bed.

Noise was an issue in this hotel. Which I guess isn't a surprise, since you could see Canada's Busiest Highway from my bedroom window. What was baffling at Four Points was their insistence of blaring elevator music in the hallways -- shouldn't that just be a lobby thing? While the music was turned down for the evening, I just don't get it. Bring earplugs.

Because of the location, I really wouldn't choose Meadowvale hotels for tourism purposes, particularly if you're visiting Toronto. It's too far away (it's almost 10km to the airport!) and you need a car to get everywhere. But if you're doing a long road trip with a one-night stop-over in the GTA, and would prefer something like this to a Super8, then this is a good choice. Also, this is a decent hotel if you have a special event (e.g. wedding) in the immediate area, or if you have business in the immediate vicinity. Otherwise, head closer to Toronto, even if this means heading to the airport hotels.

  • Liked — Huge shower facility in my room, modern TV and facilities
  • Disliked — It's far away from everything
  • Stayed December 2008
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton, Vermont
Top Contributor
210 reviews 210 reviews
28 hotel reviews
Reviews in 37 cities Reviews in 37 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed December 2, 2008

I stayed at the Four Points from November 28-30, 2008. Check in was quick and I was pleasantly surprised to see my upgraded room. The furnishings and decor were new and tastfully done. The room was very spacious and had all the amenities needed.

The hotel is clean, and in a safe location. It's more in the business district area but close enough stores and restaurants. The staff were friendly and courteous.

I enjoyed my visit and I will stay here when I visit the Toronto area in the future.

  • Liked — The room
  • Disliked — The parking
  • Stayed November 2008, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Washington, New York
Top Contributor
53 reviews 53 reviews
45 hotel reviews
Reviews in 32 cities Reviews in 32 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed September 1, 2008

Booked this hotel because it was the closest SPG hotel available near toronto during a busy fully booked weekend. I was pleasantly surprised by the cleanliness and upgraded furnishings of the hotel. Check-In was prompt even after arriving late at night, and it was nice to have ample free parking and a free wireless kiosk available in the lobby area. The hotel is a good value at the standard rate given by the hotel website and i would recommend this hotel should you be in the area or wish to pay a rate less than the more expensive hotels in the more touristy areas, which i also stayed at on this trip. As a gold preferred member, i was upgraded automatically without asking.

  • Liked — The Furnishings of the room were much better than expected at the rate paid
  • Disliked — n/a
  • Stayed August 2008, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 24, 2008

I came here for a work function, and was pleasantly surprised that the room was nice and upgraded, spacious, clean, and well appointed. The breakfast buffet was average, quite cheap and same with the bar menu.

Only problem I felt was the room service ended too early 10pm, and finding parking after 6pm at the hotel is a nightmare.

Otherwise, for $125 a night, it was a steal.

Stayed July 2008
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Mississauga Meadowvale

Address: 2501 Argentia Rd, Mississauga, Ontario L5N 4G8, Canada (Formerly Radisson Hotel Toronto - Mississauga)
Phone Number:
Location: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #34 of 60 Hotels in Mississauga
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Mississauga Meadowvale 3*
Number of rooms: 205
Official Description (provided by the hotel):
The Four Points by Sheraton Mississauga Meadowvale has 7,400 square feet of event space, perfect for meetings, weddings, and other business and social events. ... more   less 
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Also Known As:
Four Points By Sheraton Mississauga Meadowvale Hotel Mississauga
4 Points By Sheraton Mississauga Meadowvale
Four Points Mississauga Meadowvale
Mississauga Four Points
Mississauga Sheraton
Four Points By Sheraton Mississauga Meadowvale Ontario

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