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“It's a place to sleep.” 4 of 5 stars
Review of Four Points by Sheraton Mississauga Meadowvale

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Four Points by Sheraton Mississauga Meadowvale
3.0 of 5 Hotel   |   2501 Argentia Rd, Mississauga, Ontario L5N 4G8, Canada (Formerly Radisson Hotel Toronto - Mississauga)   |  
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Ranked #29 of 57 hotels in Mississauga
Wheeling, West Virginia, United States
Senior Contributor
49 reviews 49 reviews
40 hotel reviews
Reviews in 38 cities Reviews in 38 cities
22 helpful votes 22 helpful votes
“It's a place to sleep.”
4 of 5 stars Reviewed April 6, 2013

This is a nice hotel. The rooms are large with comfortable beds, clean sheets, and a large bathroom. The hotel Wifi is easy to connect to and stays pretty responsive. Other than that I really didn't get to experience much of the rest of the hotel. It is very modern, and has a clean look to the lobby.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denzil M, General Manager at Four Points by Sheraton Mississauga Meadowvale, responded to this review, April 23, 2013
Thank you. I hope you get to experience our services on your next trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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180 people have reviewed this hotel

Traveler rating
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    33
    18
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Toronto, Canada
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 30, 2013 via mobile

Fine for what I needed but not if you intend to go into Toronto. Room was very good and facilities were perfect for my needs. Highly recommended if the area is where you need to be. Pool and gym also good quality.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed March 29, 2013

My wife and I arrived at this hotel at 2am in the morning. We were pleasantly surprised by the level of alertness and courteous service even at this time of night.

We were upgraded to a more comfortable room once the front desk determined that we were SPG members (They discovered this on their own as I didn't have my number!).

Great room design with a very comfortable sofa that I dozed off on several times.

Overall, a great experience for $90 per night, especially because we had just had a really hard and unpleasant day.

Room Tip: As usual, make sure you're an SPG member. And get a room on the 6th Floor.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 15, 2013

I stayed here three nights. The room was very comfortable and tastefully furnished. A good use of space with the iron board and iron neatly tucked away in the closet. The complimentary water was actually free. There was a good healthy selection of breakfast foods. Nice!
The front desk staff were great even let me borrow their scale to weigh my suitcases. The location was great to get to work and go shopping at the the Heartland. Will definitely back God willing.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kirkland Lake, Canada
Top Contributor
58 reviews 58 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed February 12, 2013

Husband and I had business meetings, company assigned us to this Hotel, we were here for 3-night stay and were not impressed for the price of $190.00 a night. We checked in, entered the room and noticed the sofa had a huge round stain in the middle of the cushion, it physically looked like somebody had diarreha all over it, we called the front desk to have it changed but housekeeping couldn't find another one. The manager showed us another room directly in front of this room, it smelled like somebody had done a nasty in the bathroom prior to our arrival in the room, awful smell (the first room was very pleasant smelling) We refused this room and told housekeeping to take the cushion and have it cleaned, a clean one was put in our room the following morning-much nicer. We asked the manager why there was only one bottle of water in the room as they advertise that they supply bottled water to all rooms, we were told only specific category rooms get 2 bottles but due to the couch cushion she had a few more bottles sent to our room and also went out of her way to give us breakfast voucher for the next morning on the house. I went to breakfast at 9:38 (breakfast buffet closes at 9:00 a.m.) I ordered the Sheraton Breakfast-basic bacon-eggs and homefries, my eggs were cooked over hard and were crusty instead of medium, the fruit they garnished my plate with had rotton spots all over them, the homefries were the left-overs from the buffet and were disgusting! There were only 3 people in the restaurant, I had to ask my server for ketchup, then flag her down again for jam, then flag her down again to have a coffee refill, not good service in any way shape or form from the kitchen to the serving staff. Also our bathroom floor had alot of hair on it when we entered the room, it was not what I expect to see when we pay over $200.00 per night with taxes. I did have lunch in the restaurant one day, a french onion soup and a caesar salad, this was excellent and ANN the server did an awsome job even refilled my coffee three times in the one visit without my having to flag her down. So not all thumbs down, but I would never tell anybody to stay here unless they dropped the price about a hundred dollars, then your getting okay value for the buck, but the buck was stretched way too far for what we got. Sorry Sheraton, but you just dont measure up to the competition in the Mississauga area at all, you have left an extra large margin for improvement.

Room Tip: If you want a GOOD room, go somewhere else!
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  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
1 of 5 stars Reviewed January 19, 2013

This is my first time staying at the Four Points Mississauga and unfortunately will be my last. My colleagues and I typically stay at the Holiday Inn directly across the street during our monthly business trips but decided to stay at this hotel due to noisy renovations at the Holiday Inn.

The upside: The hotel is modern and clean with nice rooms. My 5 colleagues and I relaxed in restaurant/bar each night during our stay and were very happy with the service there.
Unfortunately, I left a travel bag in my room when I checked out. It was not until the next day that I realized that my bag was missing. I called the hotel on late afternoon 1/18 and spoke with a kind gentleman that worked the front desk and explained my situation. He explained that the Housekeeping Manager was the only person who could manage any lost and found questions/concerns and mailings and that I should call back the next day to get in touch with her. I explained that I would at the very least like to know whether or not my belongings were found and in a secure place. Frankly, I was surprised to hear that this was not a normal practice at the hotel as front desk at other hotels that I have visited have been empowered to mail lost and found items. He went above and beyond the apparent practices at the hotel to deliver on my request. He took my name and number, got in touch with someone who could confirm that my belongings were there, and called me back in a short time to confirm. Thank you very much for your great service and for taking care of this request. From there he asked that I call the Housekeeping Manager back the next day to set up mailing and payment thereof.

The downside: The next day (1/19) I called the hotel back and spoke with the same young man at the front desk who recognized my voice and kindly forwarded me to the voicemail of the Housekeeping Manager. I did not hear back from the Housekeeping Manger after about 4 hours and decided to call back. At this time a female front desk agent answered the phone and even in writing this I am STILL in shock with her rudeness and complete lack of customer service skills and how blatant she was in demonstrating it. I asked whether or not the Housekeeping Manager was still on duty to which she responded that she was not. I explained to her that I had tried calling the Housekeeping Manager several times. She responded that the Housekeeping Manager does not "regularly check her voicemail or go to her office because she has to be on the floors". I ask who I could speak to live in order to take care of things. She told me that only the Housekeeping Manager could help and to call back the next day because she is no longer at work...at this point I am truly confused about why, according to her explanation, lost and found is in the hands of someone who irregularly checks their messages. I asked her if she could take a message to give to the Housekeeping Manager and have her call me. She "yes, OK I will, thank you for calling" and proceeded to end the call. I was shocked because she had NOT taken my name and number to give to the Housekeeping Manager along with the message. I called the hotel back, got the same young lady and asked why she hung up the phone without getting any of my contact information. She said, "I already have your number to give to her" (apparently on the caller ID). My next question was whether or not she had my name to give along with my number so that the Housekeeping Manager knew who she was asking for. She responded "no, I'm just going to do the same thing that you did and leave her a message anyhow". Still I asked whether or not she was at least going to take down my name to pass along with that phone number (I had zero confidence that she was going to pass this message along nor that she cared to). Her response was that she would take my name and give it to the Housekeeping Manager along with my number "if that is what would make me satisfied". (Wow!!)

I will continue to attempt to contact the Housekeeping Manager and hope for a call back so that I can get my belongings mailed to me. I am appalled by how I was spoken to by your front desk agent and her the degree of bravado. After reading another review from September 2012, it seems that this is not the first time that a customer's post stay experience was unsatisfactory. It is not just one stay that matters but the ability to retain repeat customers at your hotel. I will not stay at this hotel again and will not recommend it to any of my business colleagues who visit our Canadian HQ in Mississauga. Frankly I would rather endure the renovation noise at the Holiday Inn across the street where for my past year of monthly visits the service has ALWAYS been friendly and consistent.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denzil M, General Manager at Four Points by Sheraton Mississauga Meadowvale, responded to this review, January 31, 2013
Hi Llcaz,

I apologize for your post stay experience in regard to lost and found. I will review the current procedure and make changes as necessary. We will also include your comments in our next coaching session.

If possible, could you contact me directly at 905 363 2442 or dmiranda@fourpointsmeadowvale.com or send me your full name and date of stay. This will help speed up the return and also ensure we send out the correct articles left behind.

Thank you for taking the time to post your comments and I look forward to hearing from you.

Denzil Miranda
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Top Contributor
85 reviews 85 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed January 6, 2013

Good business hotel. Sleep and go. Breakfast was average and seemed a little thrown together. Upscale continental at best. Rooms are clean, comfy and fairly spacious. Good location to 401. As far as business hotels I would return. And perhaps grab a double-double and bagel around the corner instead of the breakfast.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denzil M, General Manager at Four Points by Sheraton Mississauga Meadowvale, responded to this review, January 15, 2013
Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Four Points by Sheraton Mississauga Meadowvale

Also Known As:
Four Points By Sheraton Mississauga Meadowvale Hotel
4 Points By Sheraton Mississauga Meadowvale
Four Points By Sheraton Mississauga Meadowvale Hotel Mississauga
Four Points Mississauga Meadowvale
Four Points Mississauga
Sheraton Mississauga
Mississauga Four Points
Mississauga Sheraton
Four Points By Sheraton Mississauga Meadowvale Ontario
Address: 2501 Argentia Rd, Mississauga, Ontario L5N 4G8, Canada (Formerly Radisson Hotel Toronto - Mississauga)
Phone Number:
Location: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 57 hotels in Mississauga
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Mississauga Meadowvale 3*
Official Description (provided by the hotel):
The Four Points by Sheraton Mississauga Meadowvale has 7,400 square feet of event space, perfect for meetings, weddings, and other business and social events. ... more   less 
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