Good: Location was convenient for us and the rate was good (see Ugly below). Breakfast was ok.
Bad: We received the wrong room # and were trying our key in the wrong door (luckily, no one was in that room). The sheets had been used on my bed (several long hairs in the middle of the bed) and I had to get new linen and change it myself. After a long day, I wasn't too impressed with the extra trips to the front desk.
Ugly: At check-in, I signed for the senior rate and they took a swipe of my driver's licence. Nothing was asked of my mother. At check-out, the bill was for the correct amount and they thanked us for staying. When I received my credit card statement the next month, I saw that the hotel had charged me an additional amount the week after our stay.
I contacted the hotel and they said that they had no proof that we were eligible for the original rate and wanted proof. Huh? Why wasn't this discussed with us at check-in or check-out? How about calling or sending an e-mail to advise me of the problem instead of just slipping in the charge? They didn't respond to these questions. I ended up sending in proof and they then reversed the charge.
I guess that they hope that people don't notice the charge or can't be bothered to follow-up. Pretty sneaky way to try to get extra money. I won't be staying at this hotel again.
- Official Description (provided by the hotel):
- Welcome to the Comfort Inn Meadowvale, where you will find Genuine Hospitality from the moment you make your reservation, to the time you check out. Each one of our rooms and suites offer Free In Room Wireless High Speed Internet, refrigerators, microwaves, coffee makers, irons and ironing boards, hairdryers, pay per view movies on demand, complimentary deluxe continental breakfast, free parking, free newspapers and free local calls. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn Meadowvale Mississauga Hotel Mississauga
- Comfort Inn Mississauga
- Mississauga Comfort Inn
- Comfort Inn Meadowvale Mississauga Ontario