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“Emergency Stay” 4 of 5 stars
Review of Quality Inn Airport West

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Quality Inn Airport West
3.0 of 5 Hotel   |   50 Britannia Rd East | East Mississauga, Mississauga, Ontario L4Z 2G2, Canada   |  
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Ranked #21 of 58 hotels in Mississauga
GreenLeadersGold level
Cape Breton Island, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Emergency Stay”
4 of 5 stars Reviewed July 12, 2013

Had my flight cancelled out of Toronto Monday nite and was fortunate to be put up at this great hotel. After enduring a long night at the airport waiting to see if my flight was going to leave or not I finally was told I would not be flying out for several days and I was being put up at this hotel.
I must say that the customer service and relaxed atmosphere certainly help the stressful evening spent at the airport. I would recommend this place , aside from great customer care - rates were reasonable and rooms were nice and clean along with in house restaurant.
Also had a reasonable shuttle service to get back to the airport. Thumbs Up !!!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QIAWManagement, Front Office Manager at Quality Inn Airport West, responded to this review, July 15, 2013
Hello CoolCanadian122003,

Thanks for posting your review on TripAdviser, While the circumstances that brought you to our hotel was unfortunate, we're happy that you experience Quality Inn Airport West’s hospitality. Thank you for your comments. We look forward to accommodating your lodging needs again in the future.
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155 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Mississauga
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 25, 2013

The Quality Inn is easily found and very close to Hwy 401. There is a Viet - Thai & Bar Restaurant on site and fast food minutes away. Upon entering the Inn you are greeted and asked what type of accommodations you are interested in. The interior entrance and lobby is extremely clean.

They have many different suites available and we have tried most of them. The suite with the fireplace and whirlpool is an experience for you yet to discover. You will enjoy your stay and the rates are the best in the area.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QIAWManagement, Front Office Manager at Quality Inn Airport West, responded to this review, July 3, 2013
Hello William L,

Thank you for taking the time to post a review on your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thunder Bay Canada
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 18, 2013

It started with waiting for the free shuttle. I waited for shuttle with for the Quality Inn, not knowing it was for 1 of 5 hotels. The name was the least visible on the bus and after waiting 45 min we took a cab. The check in seemed to take too long. The price and cleanliness are this hotel's saving graces.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QIAWManagement, Front Office Manager at Quality Inn Airport West, responded to this review, June 20, 2013
Hello ASC1291,

Thank you for taking the time to share your comments about the shuttle and check in service. Quality Inn Airport West appreciate your feedback, as it provides us with the information needed to correct problems, clear up confusions and improve on the services we offer to all guests. Again, thank you for your comments. We look forward to accommodating your lodging needs again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Top Contributor
79 reviews 79 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 24, 2013

Good value at this hotel. Rooms are clean. Staff is efficient, helpful and friendly. Location is good. Restaurants within walking distance. Noise level is no problem even though it is on a busy street.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QIAWManagement, Front Office Manager at Quality Inn Airport West, responded to this review, May 26, 2013
Thank you for the comments on your recent stay, We strive for perfection in our hotel rooms.
The service and comfort of our guests is a top priority at Quality Inn Airport West.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 10, 2013 via mobile

I stay here all the time, very friendly staff, they accomadate me at their best... But there is 1 Chinese lady ( I had forgot her name ) anyways she is very rude, I asked for tooth brush and she rolled her eyes as she went to get it... Than the next time I came she was working and had told me there's no rooms so I had my friend call to book it and surprisingly there was rooms ? It isn't only me I see he being rude to alot of guests... I don't know what her deal is but I'm surprised she has a job still... Other than that very good, great cleaning ladies !! BUT just like alot of hotels there is BEDBUGS be careful keep bags closed !! Shake out your belongings and you should be ok

  • Stayed May 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QIAWManagement, Front Office Manager at Quality Inn Airport West, responded to this review, May 15, 2013
Thank you for taking the time to share your comments. I am sorry you were disappointed on this occasion, and I apologize for the inconvenience you experienced.

We strive for perfection in our hotel rooms and I can assure you our housekeeping staff take pride in the work they do; moreover, we conduct deep cleaning inspections for our rooms on a daily schedule . The service and comfort of our guests is a top priority. I have noted your comments and will address this issue in our weekly meeting.

We sincerely appreciate your feedback, as it provides us with the information needed to correct problems and improve on the services we offer our guests. Again, thank you for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 27, 2013

My first time at Quality, but definitely not my last. Friendly staff, clean room and the most comfortable bed I have ever had at a hotel. A great basic services place to stay. Will definitely recommend to any who asks.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QIAWManagement, Front Office Manager at Quality Inn Airport West, responded to this review, April 29, 2013
Dear G R,

Thank you for taking the time to complete the Tripadvisor survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 21, 2013

This is a decent and comfortable hotel. Not luxurious, an older property, but with a helpful, corteous and attentive staff. The hotel gets the basics right: clean, well equipped, nice sized rooms with flat screen TVs; fitness center; business center to print boarding passes; free parking and great location, within walking distance of coffee, fast food outlets and a gas station. I'd stay here again and recommend the place. I uploaded a couple of pictures from my room so you can draw your own conclusions.

Stayed April 2013, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QIAWManagement, Front Office Manager at Quality Inn Airport West, responded to this review, April 22, 2013
Hello Chryssipus,

We are most happy that you enjoyed your stay and that everything was to your satisfaction. Thank you for taking the time to uploaded photos of our spacious queen bed room.

Again, thank you for your comments and photos. We look forward to accommodating your lodging needs again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn Airport West

Address: 50 Britannia Rd East | East Mississauga, Mississauga, Ontario L4Z 2G2, Canada
Phone Number:
Location: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Mississauga
#4 Best Value Hotel in Mississauga
#20 Business Hotel in Mississauga
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn Airport West 3*
Official Description (provided by the hotel):
108 rm hotel offering a mix of traditional, business executive and Jacuzzi suites. We offer spacious modern rooms renovated in 2013. On Site Viet-Thai Junos restaurant, Fitness Centre with Dry Sauna and Business Centre. Guests will appreciate several dining options within walking distance as well as being close to Playdium, Square One Shopping Centre and Hershey Centre Arena. All Choice Priveleges guests receive extra perks including welcome snack baskets.. Come visit us today. ... more   less 
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Also Known As:
Quality Inn Airport West Hotel Mississauga
Quality Inn Mississauga
Mississauga Quality Inn
Quality Inn Airport West Mississauga, Ontario

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