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“Good Value” 4 of 5 stars
Review of Quality Inn Airport West

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Quality Inn Airport West
3.0 of 5 Hotel   |   50 Britannia Rd East | East Mississauga, Mississauga, Ontario L4Z 2G2, Canada   |  
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Choice Privileges Points
Ranked #22 of 58 hotels in Mississauga
GreenLeadersGold level
Canada
Top Contributor
75 reviews 75 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
“Good Value”
4 of 5 stars Reviewed May 24, 2013

Good value at this hotel. Rooms are clean. Staff is efficient, helpful and friendly. Location is good. Restaurants within walking distance. Noise level is no problem even though it is on a busy street.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QIAWManagement, Front Office Manager at Quality Inn Airport West, responded to this review, May 26, 2013
Thank you for the comments on your recent stay, We strive for perfection in our hotel rooms.
The service and comfort of our guests is a top priority at Quality Inn Airport West.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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153 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 10, 2013 via mobile

I stay here all the time, very friendly staff, they accomadate me at their best... But there is 1 Chinese lady ( I had forgot her name ) anyways she is very rude, I asked for tooth brush and she rolled her eyes as she went to get it... Than the next time I came she was working and had told me there's no rooms so I had my friend call to book it and surprisingly there was rooms ? It isn't only me I see he being rude to alot of guests... I don't know what her deal is but I'm surprised she has a job still... Other than that very good, great cleaning ladies !! BUT just like alot of hotels there is BEDBUGS be careful keep bags closed !! Shake out your belongings and you should be ok

  • Stayed May 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QIAWManagement, Front Office Manager at Quality Inn Airport West, responded to this review, May 15, 2013
Thank you for taking the time to share your comments. I am sorry you were disappointed on this occasion, and I apologize for the inconvenience you experienced.

We strive for perfection in our hotel rooms and I can assure you our housekeeping staff take pride in the work they do; moreover, we conduct deep cleaning inspections for our rooms on a daily schedule . The service and comfort of our guests is a top priority. I have noted your comments and will address this issue in our weekly meeting.

We sincerely appreciate your feedback, as it provides us with the information needed to correct problems and improve on the services we offer our guests. Again, thank you for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 27, 2013

My first time at Quality, but definitely not my last. Friendly staff, clean room and the most comfortable bed I have ever had at a hotel. A great basic services place to stay. Will definitely recommend to any who asks.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QIAWManagement, Front Office Manager at Quality Inn Airport West, responded to this review, April 29, 2013
Dear G R,

Thank you for taking the time to complete the Tripadvisor survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 21, 2013

This is a decent and comfortable hotel. Not luxurious, an older property, but with a helpful, corteous and attentive staff. The hotel gets the basics right: clean, well equipped, nice sized rooms with flat screen TVs; fitness center; business center to print boarding passes; free parking and great location, within walking distance of coffee, fast food outlets and a gas station. I'd stay here again and recommend the place. I uploaded a couple of pictures from my room so you can draw your own conclusions.

Stayed April 2013, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QIAWManagement, Front Office Manager at Quality Inn Airport West, responded to this review, April 22, 2013
Hello Chryssipus,

We are most happy that you enjoyed your stay and that everything was to your satisfaction. Thank you for taking the time to uploaded photos of our spacious queen bed room.

Again, thank you for your comments and photos. We look forward to accommodating your lodging needs again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 20, 2013

We live quite a distance from the Toronto Airport. Therefore, we were most interested in economical secure parking for a long period of time, along with decent accommodations. This hotel provided exactly what we needed. The staff were very accommodating when we asked for special consideration upon booking and there were no gliches when we checked in. We stayed overnight prior to our flight and we were provided a shuttle to the airport the next morning. We had to leave a little early due to the shuttle schedule. We thought we were going to have to pay extra for the shuttle, but we were given a complimentary coupon. The hotel is a little dated furniture wise but clean and practical. When we returned from our 32 day vacation we called for a shuttle back from the airport and when we arrived at the hotel the staff were waiting for us and all our paperwork was prepared. The personal touch of small welcome gifts in the room make it that much better. The location off Hwy. 401 is very handy. We arrived too late to eat at the hotel restaurant but Wendy's and Tim Horton's is right next door.

Room Tip: You will hear people entering the building all night if you are in a room that is close to an entran...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QIAWManagement, Front Office Manager at Quality Inn Airport West, responded to this review, April 22, 2013
Hello ILoveHawaiiToo,

We are most happy that you enjoyed your stay and that everything was to your satisfaction, this tells us that we are certainly doing something right. We “aim to please” all guests at Quality Inn Airport West.

Again, thank you for your comments. We look forward to accommodating your lodging needs for budget hotels in Toronto and GTA again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 11, 2013 via mobile

Very clean and when we got there we found a LONG handwritten message of welcome in a card along with a wrapped gift(water, chips and chocolate) on our bed for being choice privileges members. Cheaper than some surrounding hotels. Will stay there again.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QIAWManagement, Front Office Manager at Quality Inn Airport West, responded to this review, April 15, 2013
Dear Marki2000,

Thank you for taking the time to type this review. We are most happy that you enjoyed your stay and that everything was to your satisfaction, this tells us that we are doing something right.

Again, thank you for your comments. We look forward to accommodating your lodging needs again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oakville
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 8, 2013

i stayed with my wife, asked for a non smoking room. we were given a room that smelled like stale cigarettes. They moved us to another room. Around midnight, the carbon monixide alarm went off and scared my wife then all we could hear after were washers and dryers. Turns out our room was right above the laundry room. Didnt get to bed till around 4am. got about 4 hours of sleep then woke up to the cleaning ladies talking and vacuuming around 8:30am BEST PART - THEY ENTERED THE ROOM AT 8:45AM
(if check out is at 11am, the cleaning crew shouldnt start cleaning till 11 !!)
We got dressed as fast as possible and left

Room Tip: If you want a good room, stay at a different hotel !!
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  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QIAWManagement, Front Office Manager at Quality Inn Airport West, responded to this review, April 11, 2013
Thank you for taking the time to share your comments. Quality Inn Airport West is a 100% nonsmoking hotel and we are continuously improving our hotel rooms and service that we offer to our guest. Cleanliness and safety of our guest is top priority; however, doing laundry and vacuuming are not conducted between the hours of 5pm to 9:30am.
I am sorry you were disappointed on this occasion, and I apologize for the inconvenience you experienced.

We sincerely appreciate your feedback, as it provides us with the information needed to correct problems and improve on the services we offer our guests. We hope to have the opportunity to provide accommodations for you in the future and show you how your remarks were used constructively.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Quality Inn Airport West

Address: 50 Britannia Rd East | East Mississauga, Mississauga, Ontario L4Z 2G2, Canada
Phone Number:
Location: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Mississauga
#5 Best Value Hotel in Mississauga
#21 Business Hotel in Mississauga
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn Airport West 3*
Official Description (provided by the hotel):
108 rm hotel offering a mix of traditional, business executive and Jacuzzi suites. We offer spacious modern rooms renovated in 2013. On Site Viet-Thai Junos restaurant, Fitness Centre with Dry Sauna and Business Centre. Guests will appreciate several dining options within walking distance as well as being close to Playdium, Square One Shopping Centre and Hershey Centre Arena. All Choice Priveleges guests receive extra perks including welcome snack baskets.. Come visit us today. ... more   less 
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Also Known As:
Quality Inn Airport West Hotel Mississauga
Quality Inn Mississauga
Mississauga Quality Inn
Quality Inn Airport West Mississauga, Ontario

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