Good service! Great location. I was surprised to find I had to pay to park, $12.00 overnight. I expect that downtown Toronto or airport area. Beds were comfortable, my only issue is the bathroom was not clean, in fact it was quite dirty, hair in the tub.

We stayed for one night. For the price this is a fabulous hotel. Very friendly staff, clean room, good shower, nice breakfast (good croissants - and I am fussy about croissants). The rooms are on the small side, and the parking lot is rather tight. Great location for the Living Arts Centre.

First off, the majority of the service was great and the hotel was clean.

The internet in the hotel was terrible no matter what time of the day or week it was. I called the front desk and they made me talk to service provider. The provider said he fixed it and within an hour it was back to slow again. It was so slow it took five minutes just to load the google search. This was a big deal because i needed internet service to work in the evenings. I had to use my cellphone for internet service on my laptop. This is not cheap to do. I stayd two weeks and it never changed.

The rooms dont have fridges or microwaves. It cost extra to get a fridge. The heating system is very noisy.

Overall i would say stay somewhere else if you can help it. This was the only hotel within walking distance from where i was working.

It was so dissappointing to be told we could not use the $15.00.daily" food" credit towards breakfast..we were explained that that was in the fine prints on line, which is how we booked the two day stay....okay..we missed the detail..however there was very little attempt to compensate the abvious dissappointment....When we checked out we were charge for two day parking which is nowhere to be mentionned in the promo detail(which I took the time to read ....again....)There is so many options out there for our numerous bussiness trips during a year...we will choose another venue.....I do want to mention to amazing food and service we experience while our company spent 600.00 on dinner that night....I thing the managment could have picked up one parking maybe....we are in the business as well....we understand the impact of a missed opportunity...!!!!!