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“Alright for the price” 3 of 5 stars
Review of Novotel Toronto Mississauga Center

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Novotel Toronto Mississauga Center
3.0 of 5 Hotel   |   3670 Hurontario St, Mississauga, Ontario L5B 1P3, Canada   |  
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City Getaway by Novotel
Ranked #31 of 58 Hotels in Mississauga
Hong Kong
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Alright for the price”
3 of 5 stars Reviewed February 12, 2013

We stayed for a few days in November 2012 to attend a course. We drove to the hotel and had to pay for parking in a fairly unfriendly parking lot. The ramps were fairly steep and the curves were dangerous and we did see evidence of accidents left on the walls!! I wouldn't want to park in this lot again. Back to the hotel - quite alright for the price we paid and the breakfast was fair. The room was big enough and one good thing was it is within walking distance to Square One - a humongous shopping mall.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DDolivet, General Manager at Novotel Toronto Mississauga Center, responded to this review, February 15, 2013
Dear Guest

Thank you very much for taking the time to share your feedback.
I am gald to read that you have enjoyed your stay and have taken note of your remarks regarding our parking lot.
We look forward to welcome you back to the hotel.
Sincerely

Didier Dolivet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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298 reviews from our community

Traveler rating
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    78
    37
    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Smithton, Illinois, USA
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 27, 2013

Good hotel in heart of Mississauga. I would stay there again. On a nice day you can walk to the mall and the transit center. The high floors have a nice view of the area. This hotel is not in downtown Toronto if you are expecting that. It is 15 minutes without traffic to YYZ

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DDolivet, General Manager at Novotel Toronto Mississauga Center, responded to this review, January 28, 2013
Dear Guest

Thank you very much for sharing your comments on your recent stay with us.
Your feedback will be passed along to the teams at it provides a great source of motivation.
Best wishes for 2013 and we look forward to welcome you back at the Novotel Mississauga.
Sincerely

Didier Dolivet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asia
Top Contributor
72 reviews 72 reviews
51 hotel reviews
Reviews in 36 cities Reviews in 36 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 25, 2013

This hotel is rather aged and room looks and feels about outdated. However staffs are very friendly at the front desk. everything in the room is working fine. Bed is very comfortable, in fact better than a lot of other hotel. The comforter is heavy type, very nice. Pillows quality has room to be improved. Ask for extra pillows to make it up. Room is clean. Water pressure and temperature is very good! Typical Novotel bath toiletries. Covered car park is right next to the hotel building, you will appreciate how good is it in deep winter Toronto. Internet speed is very good too!
Walking distance (in summer) to the mall, Square One.
it is not too far from the airport, perfect hotel for short stay or transit in Toronto!

Room Tip: Ask for a room with two beds, room size is bigger than the one with just one bed.
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DDolivet, General Manager at Novotel Toronto Mississauga Center, responded to this review, January 28, 2013
Dear Guest

Thank you very much for sharing your comments on your recent stay with us.
Your feedback will be passed along to the teams in order to review and address the areas brought to our attention.
Best wishes for 2013 and we look forward to welcome you back at the Novotel Mississauga.
Sincerely

Didier Dolivet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frederiksberg, Denmark
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 24, 2013

This hotel is quite outdated in terms of the rooms and interiour. The charges of the minibar and in-room telephone is way to high and its allmost to point of robbery. So before using the phone check the charges.....

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DDolivet, General Manager at Novotel Toronto Mississauga Center, responded to this review, February 15, 2013
Dear Guest
Thank you for taking the time to share your experience on your recent stay with us.
I have taken notes of your remarks regarding the minibar and telephone charges. Our prices are regularly benchmarked against other hotels to ensure competitive rates.
However It will be looked into to ensure no diparity exist.

I hope this will not prevent you for returning to the hotel as we would be pleased to welcome you back.
Sincerely

Didier Dolivet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 23, 2013

The Novotel Mississauga has a wonderful lobby and nice corner restaurant for breakfast. We stayed here two nights and my hubby had business and I had free time. We were on an upper floor and had a very clean and comfortable room with a view. The bonus for us was that I was able to walk to Square One to shop whenever I wanted because the location is so close to the Novotel. This was a bonus as we visited just before the holidays!

Room Tip: Higher floors are quieter and you get a view of Mississauga.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DDolivet, General Manager at Novotel Toronto Mississauga Center, responded to this review, January 28, 2013
Dear Guest,

Thank you very much for sharing your comments on your recent stay with us.
Your feedback will be passed along to the teams in the hotels who will be very pleased, as it provides us with great motivation.
Best wishes for 2013 and we look forward to welcome you back at the Novotel Mississauga.
Sincerely

Didier Dolivet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 22, 2013

The Hotel Location is Very Good and near to the famous Sqaure one shopping center, many facilities are arround and could be reached by walking, Hotel Team are very freindly and have high customer service.
However, Breakfast was not including high varaities and we have to pay additional charge for the Parking.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DDolivet, General Manager at Novotel Toronto Mississauga Center, responded to this review, January 23, 2013
Dear Guest

Thank you for taking the time to share your comments on your recent stay at the hotel.
Like all downtown hotels, and others in the area, we do charge for our indoor parking facility.
I will share your comment with the restaurant team concerning your observation on the buffet and you may rest assure that the necessary steps will be taken to address the situation.
I look forward to welcome you back at the hotel soon.
Sincerely

Didier Dolivet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 22, 2013

My husband and I stayed at the hotel for 2 nights and attended a meeting at the hotel. We found the service excellent and our room clean and quiet. My husband forgot his razor and when we called down, someone came up very quickly to deliver one. The meeting accommodation was very comfortable and met all our needs. The food, both at the meeting and in the hotel restaurant, was very good. In the restaurant, the service was very customer-focused. I did not like the white wine I was served and immediately it was taken away and replaced. All in all, it is a hotel I would book again especially for a meeting that included those flying in to Pearson airport as access to the hotel was very convenient.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DDolivet, General Manager at Novotel Toronto Mississauga Center, responded to this review, January 23, 2013
Dear Guest,

Thank you very much for taking the time to share your comments on your recent stay at the hotel.
I am very pleased to read that you have enjoyed your stay and will communicate your feedback to the teams.
We strive for excellence in service and your comments is certainly the best reward we can expect to receive.
I look forward to welcome you back to the hotel on your next trip in the area.

With our best attention at all times,
Sincerely

Didier Dolivet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Toronto Mississauga Center

Address: 3670 Hurontario St, Mississauga, Ontario L5B 1P3, Canada
Location: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 58 Hotels in Mississauga
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Toronto Mississauga Center 3*
Official Description (provided by the hotel):
The Novotel Toronto Mississauga is a 3 star hotel 25 min from the centre of Toronto and 18 km from Pearson International Airport. For guests on a business trip we offer free wireless internet throughout the hotel and 7 conference rooms. For a fun and relaxing break with your family, Square One, the largest shopping mall in Canada, the Living Arts Centre and Playdium are all nearby while Niagara Falls is an hour away. The hotel features a restaurant, onsite parking and a heated indoor swimming pool. ... more   less 
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Also Known As:
Novotel Toronto Mississauga Hotel Mississauga
Accor Toronto Mississauga Center
Novotel Mississauga
Mississauga Novotel
Novotel Toronto Mississauga Center Ontario

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